IT Talk – Switching IT Providers

So, you've decided that it is time for a change of IT providers.

Some of the most important questions we answer when meeting a prospective client read something like, "How and when should we go about notifying our old provider, and what if he gets mad and retaliates?" Or, "With all of the intricacies of our business and information systems, how difficult is the process of getting Dependable Computer Guys up to speed with the way our company works?" Rest assured, these questions come up with every new client, and we have a system in place to address these issues in a way that makes the transition smooth and safe for our clients.

Your current IT provider holds a lot of very important information, such as your admin passwords, all the locations of your vital data, and awareness of all of the little quirks in the various programs you use on a daily basis that keeps your operation running. The provider is expected to be concerned about remaining safe and secure when handing off such information. Just as crucial is the need for the transition to be seamless as to not interrupt business operations and income.

Fortunately, we understand that moving to a new IT provider can be a little scary. The DCG Baseline Audit is designed to first: secure your network firewalls, servers, mail, provider and other online accounts, and second: document each mission critical server and process running on your network. There are a few factors that allow us to quickly and easily become acclimated to your situation, the first being that despite the occasional exception, most of what makes a company run (from a technology standpoint) is fairly universal and can be adapted to almost any business in any industry with the right knowledge. Most important is our experience in small business IT support; we have provided complete support and administration for hundreds of companies in nearly every industry imaginable in the Los Angeles area and can comfortably say that no specific setup is new to us. No matter what your practices are, we have either done it, done something very similar or know of a more efficient way to do it. Whether you have a well-documented list of all of your IPs, devices and usernames, or have absolutely nothing to give us, we have the necessary skills to make the transition speedy, smooth and safe.

When you are ready to make the move, give us a call and we we'll explain to you our process and step-by-step methodology.


About Brent Whitfield

Brent Whitfield is CEO of DCG Technical Solutions, Inc. providing IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.