How do I know my backups are running?

We all know, "If it is not backed up, then you can't get it back!" Unfortunately, on our initial site audits over the years, a large number of new clients, who thought they were getting backups, were not. During our initial "DCG Baseline audit" we compare your volume sizes to the actual backup size and often find that critical files are not making it on the tape. Other times we see our clients employees diligently changing the tape every day, but failing to notice that the backup is in a "hung" state.

At DCG, our monitoring and management software, called St. Bernard Managed Care, keeps tabs on your backups in a way that eliminates human error. Since St. Bernard neither goes on vacation nor forgets to notice even small "exceptions", you can rest assured that your backup is functioning as designed. Keep in mind that we do not rely exclusively on automated tools to keep your data safe. Twice a year, we perform on-site P/M visits to do "practice restores" of your data so that we can prove to you and ourselves that your server backup/disaster recovery subsystem will work when you need it to.


About Brent Whitfield

Brent Whitfield is CEO of DCG Technical Solutions, Inc., which provides IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP Mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.


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