Why does my Internet keep going down?

More than ever, small businesses rely on fast, reliable Internet connections. In fact, one of the reasons many new clients quit their old IT service company and sign up with Dependable Computer Guys is to get help with problematic Internet connections.

During DCG's initial site audit, we set up monitors on your Internet connection that give us visibility to your provider's "central office" equipment, your modem, and your firewall. Our alerting software lets us know where the failure is and allows us to take action to get your connectivity back. Sometimes changing Internet Service Providers does the trick. Other times a second, inexpensive, Internet connection that provides seamless fail-over is the best choice.

Since a backup or secondary Internet connection is so inexpensive these days, DCG may recommend that a second connection be added to get you the robust Internet connectivity you need.


About Brent Whitfield

Brent Whitfield is CEO of DCG Technical Solutions, Inc. providing IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.