Do you have a list of approved printers for the DCG PrivateCLOUD™ environment?

We recommend using printers that are supported for use in the DCG PrivateCLOUD™ Citrix/Microsoft RDS access environment by the manufacturer. Attached is an article from Hewlett Packard that includes printers supported in a Citrix and Microsoft RDS cloud environment.

This article explains what printer features you can expect to work in Citrix/RDS and why host-based ("host based means USB and Parallel printers attached directly to workstations) printers are not recommended for the DCG PrivateCLOUD™ Citrix/RDS environment. The article also includes recommended driver versions for use with Citrix/RDS.

Executive Summary:  Stay away from "personal" USB or Parallel printers.  Supported HP printers with a network card connected to your network will pay for themselves time and time again in terms of support dollars and end user frustration!


About Brent Whitfield

Brent Whitfield is CEO of DCG Technical Solutions, Inc. providing IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.