IT support and technology both shape a company's image for customers as well as the talent they attract. Many managers may not be aware of the fact that top talent judges employers as much as employers judge them. Individuals from various age groups and backgrounds tend to consider employment goals beyond salary and benefits. Here are factors to consider when hiring Los Angeles IT support:
IT Hiring Considerations
Companies evaluate applicants based on many criteria including, attire, professionalism, degrees, credentials, employment history, demeanor and more. These parameters help narrow the selection process in order to make quality hiring decisions. You should use a similar approach when you choose your tech support team so that you can attract top professionals from your industry's available talent pool.
Here's are some of the most important questions to ask an IT project manager so that you know you are hiring an appropriate provider for your business:
- How long has your company been in business?
- What credentials and certifications do your technicians hold?
- What is your track record for downtime with other clients?
- How often do you perform backups and DRP testing?
- To what extent do you keep up with the latest technology?
- Do you offer flexibility in terms of scalability?
- Where do you store your backup servers?
- Are you able to integrate new software with existing systems?
- Will you provide easy to understand status reports?
- Can you train workers quickly when new solutions are deployed?
- How do you price your services?
How Innovative IT Helps Business Culture
While companies that lag behind new technology tend to settle for mid-level, more advanced enterprises usually generate better results when it comes to hiring. If your business strategy is to keep costs as low as possible for technology and talent, word will likely get around that you have low business standards and a mediocre image with both customers and employees. Remember that even though the job market is competitive from an employee perspective, skilled experts are more in a position to pick and choose their employers compared with less experienced individuals that wind up working for lower wages.
The 21st century business world is more about exploring than cutting corners. If your IT team doesn't provide modern solutions, such as a sound disaster recovery plan, then your business might experience prolonged periods of turmoil that can diminish your customer base. It's better to plan ahead and find quality Los Angeles IT support than to wait for a disaster to wipe out your data.
The IT team that can resolve technical problems quickly and introduce your company to new software solutions relevant to your business can help boost productivity while raising workforce morale and the comfort level of your customers. When workers are proud to be on the cutting edge of their industry, they tend to perform better and speak highly of their employer. But the opposite is true when technical difficulties prevent them from doing their job.
Ultimately if you want top talent to approach your business instead of spending more time searching for qualified individuals, invest in innovative technology that generates excitement on both an internal and external level. Los Angeles IT support needs to constantly keep up with the times. Staying a step ahead of competitors is a key factor in attracting tech experts who want to enhance your business even more. Contact DCG Technical Solutions, Inc. to learn more about how you can enhance your business culture and industry credibility with seasoned expert IT services.
About Brent Whitfield
Brent Whitfield is CEO of DCG Technical Solutions, Inc., which provides IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP Mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.