Cyber security has become a hot topic for companies in need of IT services in Los Angeles. Whether you are a small or medium-size business, choosing the ...
Is Your IT Provider Giving You Unbiased Consulting Advice in Los Angeles?
There is no question that hiring IT consulting services in Los Angeles is beneficial for small and medium sized businesses. While the majority of companies are dedicated to providing superior services to their clients, there are a few that may try to take advantage of their client’s lack of knowledge in regard to hardware, software and technology available.
In some cases, the hired IT consultant even tries to sell clients the most expensive items available, even if the technology is not really needed. It is important for a business owner to ensure their IT consulting service is providing unbiased advice for its clients.
Evaluating Your IT Service Provider’s Advice
When it comes to advice, repairs, and purchases for IT services, it is important that business owners don't just take their current IT provider’s advice as gospel. Instead, ask for second opinions. You don’t have to do this behind the back of your current provider. If you let them know, they may make an effort to be more transparent about what they are doing and why you need the service or new equipment.
If they fail to be more transparent, then seeking a second, third and even fourth opinion is a good course of action. This will help ensure you are not being taken advantage of and that the recommendations being made by your IT consulting service in Los Angeles are legitimate.
How to Handle IT Providers That Upsell
If you discover that your IT provider is simply trying to get you to purchase equipment you don’t need or repairs and service that are not necessary, there is no question that it is time to make a change. The fact is, there are a lot of reliable IT service providers out there. While it can take some time and effort to find them, it will be well-worth it for you, and your business, in the long run.
Making a Change
If you decide it is time to find a new IT consulting service, take your time. Seek bids from a number of different service providers, big and small companies and see what each has to offer. Even though this is often a time-consuming process, it will ensure you find an honest service provider that has the best interest of you and your business in mind. You will also be able to feel confident that they will recommend the software you need, rather than the most expensive options available on the market today, that will only yield the biggest profit to their own pockets.
The Bottom Line
When you speak with your IT representative, take the time to make sure you fully understand any recommendations they make. If the suggestion seems unwarranted, be sure to question them. If they are only trying to talk you into purchasing more expensive items, don’t be afraid to switch consultants. If you need more information or are ready to make a change to more honest IT consulting services in Los Angeles, contact us here at the DCG Technical Solutions Inc. Being informed and looking out for what’s best for your company and your goals will pay off in the long run.
About Brent Whitfield
Brent Whitfield is CEO of DCG Technical Solutions, Inc., which provides IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP Mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.