What Does Your IT Support Provider in Los Angeles Do to Keep Your Technology ‘Healthy’?

What Does Your IT Support Provider in Los Angeles Do to Keep Your Technology ‘Healthy’?

Pen-Testing Has Nothing To Do With Writing Implements

IT support in Los Angeles needs to be more than just reactive. It must have a proactive element to it that deliberately seeks potential problems and curbs them. Believe it or not, there is an actual system in place for this. Understanding it may best be accomplished by considering a sort of procedural predecessor exercised by the US government.

Frank Abagnale Jr. looks nothing like Leonardo DiCaprio, who played him in the film Catch Me If You Can directed by Steven Spielberg. For those who are not familiar with those names, Abagnale was a confidence trickster so good at what he did that, after finally being incarcerated, the United States government hired the man as a security consultant. His job? Find weaknesses in systems where an enterprising individual could steal from, or otherwise damage, an organization.

Like Frank Abagnale Jr., the operation of the penetration test gauges the security of a system. Called "pen-testing" for short, what this operation entails is dedicated IT professionals using everything they can to break into a system. It's like a mock hack-attack. Say the worst case scenario played out, and all the best hackers in the world decided to break into your system: could you stop them? With pen-testing, you can find all the weak areas in your system's security. These areas can then be strengthened, and your network secured.

Proper Execution of Pen-Testing

IT support in Los Angeles has available pen-testing options that, when correctly performed, can save your system. But because you can't fake an attack, the way in which those controlled tests are administered could end up crashing your system or exposing data which is proprietary or otherwise sensitive. Now, this kind of thing isn't supposed to happen with a penetration test, but it will if you choose an inferior IT services provider.

Think of a penetration test like an inoculation, or a vaccine. When a vaccine is administered to a healthy individual, the immune system response makes that individual sick for several hours or several days, depending. When the pseudo-sickness caused by the antigens in the inoculation passes, the individual is more capable of sustaining an actual sickness from the same kind of viral components. But if you give somebody who is already sick a vaccine, you put additional stress on their immune system, which can end up causing extreme damage to the body.

Now, a general practitioner who understands vaccines and what can happen if they are improperly administered will check patients to ensure their health is commensurate to a given inoculation. The cut-rate practitioner with a lawsuit on the back-burner and no true care for his patients will hand out vaccinations to anybody that wants one. When people get sick as a result, he'll prescribe more medication and rack up additional billable hours. In this analogy, the good IT group is the good doctor, who is concerned about patient health and will only administer vaccines at the right town. The vaccines are the pen-test, and the cut-rate doctor is an under-par IT group.

Finding The Right Penetration Testing Group

Because of the integral nature behind the penetration test, many IT support firms in LA provide this service -- in addition to a bevy of others. Expect services like:

  • Network Support
  • Proactive Monitoring and Support
  • Exchange Mail Support
  • Disaster Recovery
  • Internet Content Filter
  • Hybrid Cloud Solutions
  • Server Co-Location
  • Web Hosting
  • Email Hosting
  • Anti-Spam
  • Penetration Testing

Feel free to call us here at DCG Technical Solutions, Inc., if you have any questions about IT support in Los Angeles, pen-testing, and other related topics. You can also visit our blog if you want to read more tech articles like this.


About Brent Whitfield

Brent Whitfield is CEO of DCG Technical Solutions, Inc., which provides IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP Mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.