Businesses that rely on an IT services provider in Los Angeles must be sure that the firm meets their standards. Trusting a provider to write a fairytale ending is like hoping for a superhero to protect your servers from getting hacked. Allowing your consultant more rope could mean increasing inefficiency for the business while rewarding them financially. It is crucial for your IT team to understand modern technology.
Why Businesses Hang On To Ineffective Providers
There are a few common reasons why businesses let bad IT providers keep their contracts. The most obvious reason revolves around relationships. Part of every computer consultant's mission is to establish long term relationships with clients. In fact, it's a top priority. Once a relationship is well established, it's difficult and inconvenient to terminate the contract.
A deeper reason why businesses tolerate poor IT performance is the fear of change. If you are a manager, for example, and you don't know much about technology but rely on your tech support for answers, there's a chance you might be afraid to disrupt what appears to be a stable environment. But in doing so, you may be hurting your company's reputation.
Americans are raised in a hero-worship culture. So it's understandable why many people stay close to the premise that once they choose a partner, they have to live with the selection and put it on a pedestal. The only problem with this mindset is that not all IT services providers in Los Angeles are in business to be heroes. Some are in it because they primarily enjoy chasing revenue, while quality is a secondary concern.
Seeing Past Denial
You must not allow yourself to remain in denial that a failed vendor will fix its own problems. Fairytale endings happen frequently in children's stories, but not so much in the real world. Part of your job -- even if you know very little about tech -- is to analyze and evaluate partnerships. If your company isn't getting what it needs from an IT firm, then you need to seriously consider making a change.
Yes, you can have a fairytale ending with an IT vendor, but you have to be willing to find them. Do not assume that the first consultant you find can supply you with all the solutions you need. Some IT firms don't even keep up with new technology, operating like kids in a garage. Make sure your knight-in-shining-armor IT choice provides the following modern services:
- hybrid cloud solutions
- server colocation
- web and email hosting
- anti-spam solutions
- proactive monitoring
- disaster recovery
These services will help put your business on the cutting edge of actual technology and not just science fiction. If your provider doesn't bother doing regular backups and has no disaster recovery plan, then you are at risk of major data loss if there's ever flooding, earthquakes or other catastrophes. Your company must be prepared for emergencies so that you can maintain business continuity and a sense of confidence. It will help you sleep at night so that you can comfortably dream of realistic visions.
Your chance to break the spell of bad luck is pursuing IT services providers in Los Angeles that win by helping you win. Visit DCG Technical Solutions, Inc. to learn more about our down to earth support that will elevate your technology.
About Brent Whitfield
Brent Whitfield is CEO of DCG Technical Solutions, Inc., which provides IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP Mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.