We Don’t Ration IT Support in Los Angeles Because of Our Business Model!

We Don’t Ration IT Support in Los Angeles Because of Our Business Model!

s models may not be the best fit for your company.

One would naturally believe that when choosing all-inclusive managed services, they're gaining value for the whole package. That is very true, but comes with a small downside, which we will cover later in the article. A business that is seeking to pinch a penny would opt for light managed services, which would require the business to pay a monthly fee for monitoring and will be become a billable agreement afterwards.

The Downside of an All-Inclusive Managed Service

If and when you choose an all-inclusive managed service agreement, you're signing on for the full package of managed IT support in Los Angeles, however a downside not many know is that your support may be rationed. Your support will be hindered due to this. It's not necessarily a bad thing, however it's a secret that some MSPs try to hide from their clients.

Rationed services are just a fancy phrase for the fact that when you request support from your IT support provider, they might not always be available, meaning your business will have to wait for your request to be fulfilled. A managed IT service provider's ultimate mission is to provide prompt service and flexibility to respond to any technical need your business requires, however some companies cannot adhere to this and may end up tagging your requests to support on a to-do list!

There can be a local solution to all of this though!

Consider DCG Technical Solutions!

DCG Technical Solutions can provide a local solution for IT support in Los Angeles. You won't have to worry about rationed services or support. We provide professional IT services ranging from efficient IT support to top-notch cloud services. We're a proactive rather than reactive company and relish in that fact.

You will never need to fear for rationed IT support due to our business model, and we take pride in that fact. Here's a quick overview of the services we provide:

  • 24/7 Remote monitoring,
  • On-site and Remote Help Desk support and Free Anti-virus/spyware for servers,
  • Proactive notifications to clients in terms up upcoming outages to Internet, mail or servers and provide rapid response to these issues,
  • After-hours maintenance of your machines.

Our managed services are top of the line and efficient and in turn will offer to increase your business' efficiency as well! With our support, your business will not have to make the tough decision to choose between two IT support business models in Los Angeles and miss out on great opportunities. Let us be your first great opportunity and develop a strong partnership with your business. If you are interested, please browse our site to learn more about our company.


About Brent Whitfield

Brent Whitfield is CEO of DCG Technical Solutions, Inc., which provides IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP Mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.