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Dear Dependable,
We hope you find the articles in our newsletter
interesting and fun. We've created this newsletter
as a way of communicating interesting and important
trends affecting you and your business.
If you have questions or
concerns about your network infrastructure,
contact us at (818) 541-9195 or email
support@dcgla.com.
| Cool Stuff - Apple iPod Touch: The Best iPod Yet! |
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In our previous newsletter, we featured the Apple
iPhone; however, we still don't recommend it for your
business due to its lack of Enterprise connectors to
Microsoft Exchange and Lotus Domino.
In the meantime, if you want the breakthrough features
of the iPhone, but you want to listen to music without
buying new cell
phone service, Apple's new iPod touch is your
solution. It has most of the innovation that makes the
iPhone great-minus the phone.
This might be one of the best portable media players
in existence.
If you've never tried the Cover Flow user interface of
both the iPhone and iPod touch, you won't believe it!
The easy, intuitive features include treats such as
tunes that appear on album-like icons. You can sort
through music as if you were thumbing through an old
collection of vinyl records.
The iPod touch comes equipped with a Wi-Fi version
of the iTunes Music Store, so you can buy music on
the run.
There's more to this than mere convenience. Apple
has an agreement with Starbucks allowing you to
instantly buy the music you hear while you're sipping
your latte.
If there's a significant flaw to the iPod touch, it's the
earbuds. Big deal. Just replace them and you'll have
the sound quality this device deserves. Despite the
flimsy headset, the iPod touch is an overall winner.
We'll let you discover some of the new features on
your own, but here's one example you should know
about. You can access your music instantly by double-
clicking the touch's single button. This makes the
music controls appear over whatever screen you're
currently viewing. You'll have the best in entertainment
at your fingertips.
If you're used to the original iPod, you'll see that this
one is a bit thinner and shorter, and just a tiny bit
wider. As usual, Apple scores high on the physical
beauty of their latest product. It's a pleasure just to
hold the iPod touch in your hand, let alone enjoy
music and videos with it.
The iPod touch retails around $300-$400, and you can
check it out
here.
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| Ask the Answer Guy - I've Heard About People Losing Their Internet Domain. What Can I Do to Safeguard Our Domain? |
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The first and best way to protect your domain is to use
a reputable registrar. It's foolish to put your brand and
all your hard work at risk just to save a few dollars a
year with a cheap but dubious company.
There are over 500 registrars out there, and
you can learn more about them or choose one by
going to
NamePros, DNForum, or RegSelect.
More importantly, though, be sure that you are the
owner of your domain. Many unscrupulous registrars
will try and list themselves as the owner. Be certain
that the international WhoIs database record lists your
own name, address, and
phone number. Click here
to check the ownership status of your domain.
Beyond these basic precautions, you should also be
aware of unauthorized domain transfers. All domain
names are regulated by a non-profit organization, the
Internet Corporation for Assigned Names and
Numbers (ICANN). Under their rules, anyone can
request to transfer your domain. If you don't deny the
request within five days, this request can automatically
go through.
Fortunately, you can ask your registrar to block
all attempts to transfer your domain without your
permission. Be sure to choose a registrar that offers
this service, such as Register.com or
NetworkSoluti
ons.com.
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| IT Talk - Does Your Business Have a Disaster Recovery Plan? |
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More than 150 businesses were shut down, at least
temporarily, when wildfires whipped across southern
California in October.
If you do business in California, you're vulnerable to
fires, earthquakes, storms, and floods. It's imperative
that your senior management take responsibility for a
Business Continuity Plan. This should protect your
business should it encounter such disasters.
Your plan should go beyond the basics, such as
safety and evacuation issues, and data backup (you
are storing a copy of your data off-site, aren't you?) At
the
very least, be sure your insurance will cover loss or
damage of property, inventory, and equipment.
But there's a lot more to do. Every aspect of your
business will feel the impact of a disruptive event, so
every department and every staff member should be
involved. By allocating time and resources to your
plan, you send the message that this is important.
Dependable Computer Guys has outlined a few of the
issues you should consider. As a starting point, here
is a sample checklist for business and home use.
The sample lists will help get you started, but plan on
revising these
extensively in order to fit your situation. This isn't an
absolute list because you
need to establish parameters that are appropriate for
your business. Here are some of the issues to
consider, and questions you should be asking
yourself and your staff:
How quickly can you get your operations up and
running again? You may need alternate phone and
internet resources, not to mention a physical location
if you can't return to your company headquarters.
One solution is to have a reciprocal agreement with a
non-competing, similar business in another location
20-50 miles away. If your facilities are unavailable in
the event of a disaster, you can operate from the other
party's location. Likewise, they would operate from
yours if a disaster impacted their business place.
Another solution is to use laptops and home
computers to conduct business after a disaster. But to
make this work, you need to plan ahead. You should
establish the resources that are available, and assign
key responsibilities to specific people.
Inventory and supplies are another concern. Aside
from insurance to cover the economic loss, how will
you physically replace essential goods and material?
Can you re-source from an alternate supplier? How
much of a delay will this entail, and what will be the
effects of a delay?
Your business continuity plan has to reach farther
than the contingency plans you put in place to protect
your home and your family. Survival is just the first
step. You need to continue operations and generate
revenue as soon as possible or your business could
face broader, more persistent financial problems.
In the late 1990s, Deutsche Bank started testing its
Business Continuity Plan every six months. When
their headquarters in the World Trade Center were
destroyed in the attacks on September 11, 2001, they
were able to make a quick recovery while other
companies limped along for months or even years.
This is what a good plan can do.
How ready is your business? Commit the manpower
and resources to get the job done. To do nothing is
treacherous.
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| Security Corner - The Double Dangers of Open Wi-Fi |
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When it comes to secure Wi-Fi, the weakest link in
your network chain could be an open and vulnerable
home Wi-Fi network linked to the office. If this home
user has remote access to your network, then your
network is vulnerable. Once an intruder enters this
open network, they can access your company
information, steal passwords, or send viruses and
spyware.
Many home networks are breached through file
sharing programs. An intruder on your wireless LAN
can have access to any file, whether personal or
business-related, if it's file sharing enabled. File
sharing is enabled as the default position in Windows
XP Home Edition, and it's easy to bolster your security
by disabling it.
Disable file sharing by clicking on Start and
then going to Control Panel. Click Network
Connections and then double-click Local Area
Connections. After hitting the Properties
button, a dialogue box will open with checked boxes.
Uncheck the box "File and Printer Sharing," click
OK, and you're done.
However, disabling file sharing won't protect your
unsecured wireless connection. Another user could
use it to run illegal operations like downloading child
pornography, exchanging copyrighted material such
as music and movies, and hacking into other
computers.
Any activity done through your connection could be
linked to you. This could lead to subpoenas, months
of legal hassle, and the confiscation of your computer.
Likewise, if you piggyback on another person's open
Wi-Fi network, you may be subject to prosecution.
There aren't many legal precedents for this, but these
are WiFi poaching cases pending in Michigan, Florida
and Great Britain.
You may not plan to harm anyone, but the legal
environment is changing around this issue. In the
future, it may be considered trespassing or theft.
Remember, your wireless security has ramifications
beyond your company walls.
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It's Free! - Save and Send Your Spontaneous Ideas |
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You're sitting in traffic or waiting in line at the store.
Suddenly, you come up with the perfect idea to fix your
latest business challenge or boost your revenue. Or
you remember an important task that you want your
assistant to perform. But you're nowhere near your
computer, and you'll forget your idea by the time you
get back to the office.
Jott.com has a
service to capture these bursts of inspiration. When
you call their toll-free phone number from your cell
phone, you can record a short message. Jott will
transcribe your words and email them to anyone you
wish.
You can send ideas to yourself, a colleague, or your
team. Use Jott to remind yourself to complete small
tasks, or make last minute requests to your staff.
Best of all, it's free! Visit Jott.com to find out
more.
DCG List of
Services
IT Outsourcing:
- Security Blanket Service Contracts
- DCG Maintenance Care
- St. Bernard Proactive Remote Network Monitoring
- IT Forecast
- Security Audits/Security Lockdowns
Networking and Support:
- On Site Service
- Help Desk Support
- Wide Area Networking
- Mail Server Setup/Management
- Router/Firewall/VPN Support
Internet:
- Web Mail and Application Hosting
- Co-Location
- Extranets and Intranets
- Dependable SafeSTOR (Internal Backups)
- Web Site Programming
- Anti-Spam Solutions
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