Stop letting outdated tech, security gaps, and slow support hold your business back.
We start with an honest assessment of your systems, security, and spending to build a tailored IT roadmap. Whether you need strategic guidance or full IT outsourcing, DCG keeps your team running with no long-term contracts or ticket-queue delays.
JOHN ANGELOTTI, PRESIDENT
DCG TECHNICAL SOLUTIONS, LLC
Channel Futures MSP 501 Winner 2019
Channel Futures MSP 501 Winner 2022
Channel Futures MSP 501 Winner 2023
Channel Futures MSP 501 Winner 2024
Channel Partners MSP 501 Winner 2025
Best IT Managed Service Providers in Los Angeles 2020
CHANNELe2e Vertical Market MSP 100 Winner 2018
DCG has 180+ clients under contract and covers everything from day-to-day IT support to cybersecurity, cloud migrations and full IT outsourcing. Pick a service below to see what is included.
Stop relying on reactive break-fix IT. DCG provides 24/7 continuous system monitoring, automated patch management, and a target of engaging within 15 minutes on critical network outages. With over 45,000 tickets resolved last year, we manage server infrastructure, cloud migrations, and network governance so your team stays productive.
Key difference: you skip the Level 1 helpdesk queue and talk directly to Level 3 engineers.
When something breaks, you talk to a person, not a voicemail. DCG resolves 99% of support issues the same day, with urgent problems reaching senior engineers.
Hand over your entire IT function, or keep your internal person and let DCG cover monitoring, security and escalations. Plans are month-to-month, so you are never locked in.
If you suspect an attack, call us immediately. Our team contains the threat, finds out how it got in, and restores your systems from clean backups.
Extend your internal IT team with the support and expertise you need, without handing over everything. DCG works alongside your team to manage day-to-day needs and fill critical IT gaps.
No single tool stops every attack. We combine 24/7 monitoring, testing and staff training, so threats get caught early and your team is less likely to let them in.
Whether you are moving fully to the cloud or keeping some servers on site, we plan the migration around your business hours. Your team keeps working while we move.
Why Do Los Angeles Businesses Stay With DCG for 7.5 Years on Average?
Downtime costs money. Here is why Los Angeles businesses rely on DCG to keep their operations running smoothly:
Immediate Response to Critical Issues
Server, internet, email and on-site outages are treated as critical, with a response target of 15 minutes.
Direct Access to Senior Engineers
Urgent calls go straight to Level 3 experts without waiting or middlemen.
99% of Issues Fixed the Same Day
Most problems are closed the day they are reported, so your team gets back to work fast.
Calls Answered in 5 Seconds on Average
Your call reaches a person, not a voicemail, and urgent issues go straight to Level 3 engineers.
IT Consulting Tailored for LA Businesses
We serve 50+ cities in greater Los Angeles, and a local engineer comes on site when hands-on work is needed.
Los Angeles isn’t a generic business market. A CPA firm in Century City, a manufacturer in the San Fernando Valley and a distributor in the South Bay face very different technology risks. DCG’s IT consulting is shaped by more than 30 years of working inside these industries, and by the regulations each one answers to.
Production systems, ERP and older shop-floor equipment all have to work together without exposing the network. We segment operational technology from office IT and plan upgrades around production uptime.
Tax preparers are expected to maintain a written information security plan under the FTC Safeguards Rule, and IRS Publication 4557 sets out baseline protections. We build secure remote access, client portal security and data retention policies, and we schedule work around tax season.
California Rules of Professional Conduct 1.1 and 1.6 make technology competence and client confidentiality an ethical duty. We protect privileged files, verify wire instructions against fraud, and keep e-filing deadlines from depending on a slow VPN.
The HIPAA Security Rule requires a documented risk analysis and safeguards for patient data. We run the risk assessment, close the technical gaps and keep the documentation ready for an audit or a breach investigation.
Firms handling customer financial data fall under rules such as the Gramm-Leach-Bliley Act and the FTC Safeguards Rule. We implement the required controls, including multi-factor authentication, encryption and access reviews, and keep the evidence organized.
A warehouse system outage or a failed carrier integration is a revenue problem, not just an IT ticket. We plan ERP migrations without operational disruption and build continuity plans that keep orders shipping.
Dealerships are covered by the FTC Safeguards Rule because they handle customer financing data. We help service, sales and finance departments meet its technical requirements without slowing down the showroom.
Any business that accepts card payments must follow PCI DSS. We secure point-of-sale networks, separate payment systems from guest Wi-Fi, and keep multi-location stores managed from one place.
Schools must protect student records under FERPA, and those using E-rate funding must meet CIPA content-filtering rules. We manage student and staff devices, filtering and network capacity for busy school days.
Tight budgets and donor trust leave little room for IT mistakes. We help nonprofits use discounted technology programs such as Microsoft’s nonprofit offers, protect donor data, and plan IT spending around grant cycles.
There is a meaningful difference between a company that simply fixes broken hardware and one that aligns technology strategy with your business goals. DCG does both. Our four-phase process below starts with a written findings report and continues with quarterly reviews, so every recommendation ties back to a plan you approved.
Most technology problems that surface in day-to-day operations have a root cause that sits further upstream in the architecture, the governance structure, or the absence of a real roadmap. Our consulting process is designed to find that root cause before recommending a solution.
We document your infrastructure, identify security gaps, evaluate vendor relationships, and review your budget allocation. You receive a written findings report.
We develop a prioritized plan aligned to your 12 to 36-month business objectives. This maps infrastructure investments to business outcomes with clear cost estimates and risk analyses.
Our consultants remain actively involved through the deployment of roadmap initiatives. We coordinate with vendors and manage project timelines to ensure the work delivered matches what was planned.
We conduct quarterly business reviews to assess progress against roadmap milestones, adjust priorities as conditions change, and introduce new technology considerations like AI adoption before they become urgent problems.
Compliance isn’t a checklist you finish once. DCG helps Los Angeles businesses build IT environments that meet regulatory requirements and produce evidence an auditor, insurer or client can verify. We don’t certify compliance or replace your auditor or attorney. We handle the technical work and documentation that make their review go smoothly.
How every engagement works:
HIPAA
For: healthcare providers, medical billing companies and their vendors.
What we do: the Security Rule risk analysis, technical safeguards (encryption, access controls, audit logging), and support for business associate oversight.
You receive: a written risk analysis, a prioritized remediation plan and supporting documentation.
NIST (CSF 2.0 and SP 800-171)
For: businesses wanting a structured security program, and defense contractors handling Controlled Unclassified Information.
What we do: map your controls to NIST CSF 2.0’s six functions, or to NIST SP 800-171 for CMMC preparation.
You receive: a gap map, a prioritized improvement plan and, for contractors, help preparing your System Security Plan.
SOC 2
For: technology and SaaS companies whose clients require a SOC 2 report.
What we do: design and implement controls against the Trust Services Criteria, then coordinate with your audit firm through a Type I or Type II audit.
You receive: a controls matrix, implemented technical controls and organized evidence for the auditor.
CCPA / CPRA
For: businesses that meet California’s revenue or consumer-data thresholds.
What we do: map where personal information lives, review vendor data handling, and support the technical side of consumer requests (access, deletion).
You receive: a data inventory, a vendor review and documented security controls.
Local SMBs are already making decisions about AI adoption, including Microsoft Copilot, AI-driven security tools, and automated workflow platforms.
Here is what DCG’s AI Readiness Assessment covers. We assess your current data environment, identify which AI tools have legitimate ROI potential for your specific workflows, flag security considerations, and help you build an AI adoption plan that does not create legal or operational liability.
Most businesses reactively drain their budgets on technology. Hardware fails and gets replaced, vendor prices spike and contracts get signed out of fear, and compliance mandates trigger panicked purchases. This pattern creates an environment built on emergency decisions rather than a cohesive plan.
Founded in 1993, DCG provides the caliber of technical leadership that enterprise organizations buy with massive internal departments. We turn IT spending from a string of emergency purchases into a planned budget tied to your business goals.
Our strategic engagements align infrastructure with long term business objectives. We work closely with business owners, COOs, and internal directors to build financially defensible roadmaps. If an IT recommendation cannot be explained in clear business terms to a CFO or a board, it does not belong in your strategy.
Uncontrolled technology spending wastes significant budget via overlapping SaaS subscriptions, underutilized infrastructure, and auto-renewing contracts. Our team performs a complete audit of your current technology spend, rationalizes vendor relationships, and creates a forward-looking budget model that funds outcomes instead of managing emergencies.
Digital transformation simply means identifying operational bottlenecks and removing them. We help local businesses replace restrictive legacy ERP platforms, automate manual approval workflows, and integrate disconnected systems. We diagnose specific friction points and implement targeted solutions without disrupting your daily operations.
Where managed security focuses on daily monitoring, our cybersecurity consulting acts as a strategic advisory service. We help leadership teams understand actual risk exposure, conduct formal threat modeling, and check your current security controls against regulatory frameworks. We frame digital risks in clear financial terms so you can allocate security budgets effectively.
The companies that stay with DCG long term, averaging a 7.5 year retention rate, do not stay for basic help desk response metrics. They stay because their IT plan is tied to their business goals and reviewed with them every quarter. They stay because they have an honest advisory partner who provides clear technology answers without a product sales agenda.
Your initial conversation with DCG is a deep business diagnosis, not a product demonstration. We analyze your commercial objectives, current technology constraints, growth timelines, and risk tolerance. Our recommendations are grounded entirely in your unique operational reality. If your current infrastructure is already adequate and you simply need better governance rather than new capital expenditures, we tell you directly.
An internal director who cannot explain a security investment in financial terms to a CFO is restricted. DCG frames technical recommendations as clear business choices, complete with risk quantification, cost benefit analyses, and direct connections to operational outcomes. We give you the exact analytical foundation required to confidently justify budget requests to a board or evaluate competing vendor proposals.
Reactive management drains profitability. Every emergency purchase, unplanned migration, and preventable security incident carries compounding costs. Our proactive framework uses a forward looking roadmap that anticipates infrastructure needs, compliance updates, and scaling requirements before they become business emergencies. Planning ahead means fewer emergency purchases and fewer surprises in your IT budget.
When a strategic question arises, it is answered directly by an experienced senior consultant instead of being routed through a tiered ticketing system. True partnerships require strategy backed by execution. We remain actively involved throughout the implementation of your roadmap, coordinating technical vendors, managing project timelines, and validating that the final architecture matches your approved plan.
99%
Same Day Resolution
Based on DCG’s internal ticket data.
7.5
Years Average Client Retention
5 Sec
Call Waiting Time
“Our pro-active approach to IT consulting and IT outsourcing is ideally suited for companies who depend on reliable IT infrastructure, but don’t want to spend a lot of money to keep it that way.”
JOHN ANGELOTTI, PRESIDENT
DCG TECHNICAL SOLUTIONS, LLC
Recognized as an award-winning IT consulting company in Los Angeles, California.
Calls answered in 5 seconds on average, by a person.
Urgent issues go straight to Level 3 engineers.
Flat-rate, month-to-month plans with no long-term contracts.
99% of support issues resolved the same day.
Serving 50+ cities in greater Los Angeles from our office at 600 W 7th St.
Book a free consultation, and we will start with an honest assessment of your systems, security and spending.
Clients get experts and fast help. We resolve issues right away whenever possible.
Client service comes first, above everything else.
We stay positive and focus on solutions, with every client and every ticket.
DCG continually updates and improves client deliverables with hard work.
Tell us about the project, and a senior consultant will reply within 15 minutes with next steps. Whether you require help developing an IT strategy, implementing new technology or network infrastructure, or acquiring the latest hardware or software, our local IT consultants are here to support you every step.
“I wanted to pass along the following feedback from our President (copied above) regarding his experience with Gabriel yesterday. Gabriel was key in onboarding us and I have always found him to be technically proficient, and just as importantly personable and pleasant to work with.”
“In a business where security and confidentiality are mission critical, DCG is the reason we haven’t had a single horror story. That’s rare, and it’s everything.”
“DCG set a higher standard of service that is incredibly helpful. I’ve never had a vendor like that before.”
When a 24/7 LA dispatch company was hit by ransomware and found its backups compromised, a DCG engineer was onsite within two hours and the dispatch center never went dark. The main office and two remote sites were fully restored in 30 days.
Every roadmap follows the four-phase process described above: assessment, roadmap, implementation oversight and quarterly reviews.
Monitoring and the help desk run 24/7. Calls are answered in 5 seconds on average, and critical outages go straight to Level 3 engineers.
Your team should spend their time growing the business, not waiting on slow systems or chasing IT issues. DCG builds IT environments that remove the friction. The result is fewer disruptions and systems that keep up with how your business runs. UPP Entertainment Marketing estimates it saves about $50,000 a year since DCG streamlined its systems and cut its overhead.
DCG holds three Microsoft Solutions Partner designations (Modern Work, Business Applications, and Infrastructure Azure) and brings 33 years of consulting experience in Los Angeles.
Every business that calls DCG gets access to senior-level engineers with deep, verifiable expertise across infrastructure, security, and cloud. No generalists. No learning on your dime. Our IT consultants in Los Angeles bring focused, hands-on experience to every engagement, so when a critical issue surfaces, the right person is already on it.
Unpredictable IT spend is a budget problem and a planning problem. DCG eliminates both. Our Los Angeles IT consulting clients move from reactive, break-fix spending to a structured, flat-rate model that is easy to forecast. Clients stay with DCG for 7.5 years on average.
Need help with NIST, HIPAA, PCI, SOC2, or SOX compliance? We handle the technical controls and the audit evidence (we don’t certify compliance or replace your auditor), and our staff training makes your team less likely to let attackers in.
Locations We Serve
From our downtown Los Angeles office, DCG provides managed IT services, IT support, cybersecurity, and IT consulting to businesses across Greater Los Angeles and Southern California, with both remote and onsite service.
Our locally based consultants bring senior-level expertise to every engagement, whether you need ongoing IT outsourcing in Los Angeles or targeted guidance on a specific technology challenge. Every solution is tailored to your industry, your goals, and the way your business actually operates.
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Let’s Discuss Your IT Needs for Your North LA County Business.
IT Support in North LA CountyDCG also supports businesses throughout Orange County, the San Gabriel Valley, Ventura County, and other areas of Southern California. For companies with locations outside California, DCG also provides nationwide onsite IT support.
DCG Technical Solutions, LLC.
600 W 7th St Ste 550
Los Angeles, CA 90017
United States
Put your trust in DCG Technical Solutions, LLC, to meet your IT demands. If our service falls short of your expectations, we’ll work with you to address your concerns and find a suitable resolution. Our job is to fix IT problems so your team can focus on its work.
Please tell DCG in writing within seven days of the invoice date if you have any billing disputes with DCG. Charges that the Client does not contest within a week of the invoice date are assumed to be accepted. Payment shall not affect the Client’s ability to challenge charges, provided that the challenge is made in accordance with and within the timeframe outlined in this section. The parties agree to work together in good faith to settle disputes within thirty days of the argument being brought to DCG’s attention.
To put your mind at ease about trying DCG Technical Solutions, LLC, please know that we don’t ask for long-term contracts. Instead, all of our IT Service programs are “month-to-month,” which means you stay with DCG Technical Solutions, LLC, only as long as the service is worth it to you.
Sincerely,
JOHN ANGELOTTI, PRESIDENT
DCG TECHNICAL SOLUTIONS, LLC
