IT Talk – Disappearing Email.

Occasionally, we will get a call from a client stating that his email messages are disappearing suddenly from his in-box when he opens them. If this happens to you, there is no cause for panic! just look into one of the following options:

1) Outlook users can navigate to View > Current View and make sure that the Unread Messages option is not checked. That means only unread messages are shown in your inbox.

2) Windows mail users can navigate to View > Current View and make sure that "Show All Messages" is marked instead of "Hide Read Messages" or one of the other options.

3) Lotus Notes users can go to View > Show and make sure that "unread only is not checked.

This takes care of most of the issues that are reported to us, but make sure you contact your small business IT support if your problem persists.


About Brent Whitfield

Brent Whitfield is CEO of DCG Technical Solutions, Inc. providing IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.