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Are You Dealing With an IT Support Provider That Is Truly Local in Los Angeles?
One of the biggest marketing tactics that IT support Los Angeles professionals use is to say that they are local. There are a lot of benefits that come along with hiring a local information technology professional, all of which can help your small to medium-sized business in a huge way. How do you truly know though that the company that you hire is local? What can you base this on other than the word of that company?
Many Professionals Stretch the Truth
The reality is that many IT providers stretch the truth when it comes to saying that they are local. There are many IT support Los Angeles pros in the marketplace that are going to say they are local, meaning they are a company that is based in California, when the reality is that they are not.
The reason that they do this is because businesses always prefer to deal with a local information technology company rather than a national one. It is about getting the attention and having a provider that gives you the availability you need.
You always want to question these companies early and often so that you can get to the truth of where they are located. Ask them about their office, where they are based out of, so that you can get to the reality of just how local they are.
Advantages of Going Local
There are plenty of advantages that you are going to get when you hire an IT firm that is local. A local provider is going to be right in the area when an issue crops up. Say you are in the middle of a very busy sales day and all of the sudden, your server goes down. What are you going to do when your provider is thousands of miles away? When you have a local provider, they can come to your business very quickly and be on-site to provide assistance.
Being able to talk to them in person is also always going to be much better than just talking over the phone. When you talk with a tech, you want him to be able to explain to you everything in clear-cut terms and also help you visualize everything. This is going to help you grasp your IT infrastructure so that you can get the performance you want out of it. When you have a local provider, having these conversations gets that much easier.
You truly have to look through the facade that so many non-local companies put out there if you truly believe a local IT support Los Angeles provider is going to give you the best results. Ask them important questions to help get to the answer you are looking for. Do not be afraid to question them about where their corporate office is or how quickly they can get to your business, if you need them. Call our DCG Technical Solutions, Inc. office (213-261-3998), if you want to know more about this topic, or you want to know how our LA based IT company can help your LA based business.
About Brent Whitfield
Brent Whitfield is CEO of DCG Technical Solutions, Inc., which provides IT Support in the Los Angeles area since 1993. DCG exists to help our clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG's pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don't want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP Mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.