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Why IT Support Experts in Los Angeles Recommend VoIP to Improve Workforce Connectivity
Compare today's workforce to what it was like 20 years ago and you will see a world of difference. A hallmark of the modern business world is the driving need for connectivity. Being able to connect with coworkers and clients quickly has become a necessity, according to IT support experts in Los Angeles.
How does a small business connect their workforce without breaking the budget?
The answer is Voice over Internet Protocol, better known as VoIP.
What Is VoIP and What Can It Do?
Voice over Internet Protocol is a computer protocol developed as a way to send audio data packets across a network. The basic technology captures and compresses the voice signal, then turns it into digital packets that it sends to a designated receiver.
In the earliest days, these voice packets were sent from one computer to another. With the development of VoIP phones in the 1990s, the exchange of these packets became more practical, and businesses started adopting the technology. In the 20 years that have elapsed since the technology first entered the world of business, VoIP has become so much more than just the exchange of audio packets between two computers.
What is VoIP Capable of These Days?
Companies have taken the VoIP technology and expanded its uses multiple times as what IT outsourcing experts in Los Angeles have observed. Here's a short list of what it's capable of:
- Call forwarding
- Video conferencing
- Transcription of voicemail
- Call distribution
- IP faxing
- Interfacing between devices of all sorts
Why Should Small Businesses Adopt VoIP?
What makes VoIP especially attractive to small businesses, according to IT support experts in Los Angeles, is its lower cost. It is an internationally recognized technology used by businesses around the world. Because it is so common, the cost of adopting VoIP technology is lower than that of more traditional phone services.
VoIP also provides more functionality than traditional phone services. This is critical for businesses that need to stay connected. With the introduction of 5G technology, its functionality will continue to expand.
It's flexible as well as being portable. A company only need to adopt the VoIP solution it needs. The functionality used can expand or contract with the business's changing needs. It can be managed from a central hub, which makes managing a portable workforce much easier.
VoIP offers a cost-effective option for connecting the modern workforce, especially for small businesses. If you want to learn more about how VoIP can revolutionize your business, feel free to contact us at DCG Technical Solutions, Inc. We provide VoIP solutions among other IT support services in Los Angeles to make connecting your workforce easy and cost-effective.