IT Support in Los Angeles Is Essential in Combating Expanding Social Engineering Hacks

IT Support in Los Angeles Is Essential in Combating Expanding Social Engineering Hacks

IT support providers in Los Angeles provide better security solutions than most businesses can develop on their own internally. They have to, because technology keeps moving, new threats keep popping up, and retaining competitive viability requires staying on top of these trends.

Right now, IT services companies in Los Angeles commonly include protection strategies against social engineering hacks, and they have to: this sort of cybercrime has increased 500% since the first quarter of 2018. A year and a half later, in 2019, this threat is still a big issue. To avoid being undermined by it, there are a few best practices worth considering, such as:

Security Training Refresher Courses

IT support professionals in Los Angeles recommend a program of continual training for personnel. Social engineering hacks are pernicious and sly--just look at this video. In it, a woman acts like the wife of an account-holder, even putting on canned infant noises in the background to pressure the customer service representative on the phone.

Such tactics shift as strategies are found out by targets. Refresher training courses help reveal the latest ways cybercriminals steal data and additionally help encourage day-to-day best practices in terms of web usage.

Ironclad Internal Communications Protocols

When funds or sensitive information are transferred, this should be couched in ironclad best-practices protocols including multiple levels of verification to avoid varying levels of social engineering hacks and cybercriminal exploitation.

Monitoring and Support Which Identifies Anomalous Behavior

IT services providers in Los Angeles can provide necessary monitoring and support options which can help you identify anomalous activity in your network. Sometimes, despite the best protocols, social engineering hackers are clever enough to breach defenses. Accordingly, mechanisms to identify and digitally "quarantine" them can be key.

Don't Get Hacked

An IT support company in Los Angeles like DCG Technical Solutions can help you develop ironclad internal communications protocols and conduct regular security training to help stop social engineering hacks. Additionally, we can help monitor and support operations in case defenses are still compromised. Contact us for more information.