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Our IT Support Team in Los Angeles Recommends Answering 7 Key Questions on Your BYOD Policy
Today's highly mobile workforce relies on smartphones, tablets, and laptops for staying connected outside the office. According to the experts on IT support in Los Angeles, companies of all sizes need to have policies in place to address the use of employee devices on the business network. Here are seven questions you need to answer before you implement BYOD:
#1 What devices are acceptable for use on the network?
Not all devices have a place on your network. Outdated smart devices may not have approved security features. Some software can open a device to security issues. If the employee's device has that software installed, it should not access your secure network.
#2 Who will be responsible for managing BYOD strategies and policies?
It's good to have a point person in the company who has "ownership" of the BYOD strategies and policies. This is the person that implements and enforces the company's direction.
#3 What types of tools and management solutions are needed?
Managing dozens, if not hundreds, of mobile devices can be a nightmare. It's best to identify tools and solutions to make the job of managing those devices as easy as possible. Experts on IT service in Los Angeles can recommend commercial solutions.
#4 Who is responsible for costs?
The device is the property of the employee. However, when it is being used for company purposes, how are costs handled for monthly fees, network use, minutes used, software needed, etc.? Is it entirely on the employee or does the company cover a portion?
#5 Who should have read, write, update, or delete privileges?
Role-based security is critical with BYOD. For example, your sales force needs to be able to write notes to the CRM and create orders in the order management system. Should they have the ability to delete anything?
#6 Should data be encrypted?
According to the experts on IT support in Los Angeles, all data moving to an external device should be encrypted. However, the mobile device would have to have compatible encryption tools installed.
#7 How do you handle company information on a lost or stolen device or that of an ex-employee?
Your policy needs to be clear on how you handle these situations. Do you have the authorization to wipe the entire device or just company data?
Answering these questions will help your company develop a comprehensive BYOD policy. If you want to learn more about BYOD, contact DCG Technical Solutions today. We are the experts on IT support Los Angeles companies rely on for all their technology needs.