Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Crunching the Numbers
IT services in Los Angeles that are managed proactively, in a flat-rate model, will very likely save your business money. This is especially true if you use such managed services to upgrade your infrastructural operations. For example, making the switch to a cloud computing solution as opposed to hosting your network on-site can substantially reduce your IT costs.

The Google Cloud Platform can do virtually any business computing task you need it to. From pre-written machine learning modules to high-end data analysis, it’s limited only by the internet connection you use to access it. But now, even that is being improved upon.

Businesses are using mobile devices more than ever to increase productivity and profitability. However, like desktops and laptops, smartphones and tablets are highly vulnerable to hacking, and some employees expose them to threats in ways they may not even be aware of.

Using public Wi-Fi on your company's mobile devices is a major security threat, according to IT consulting experts in Los Angeles. It is something that you may never have thought of before. However, hackers have and they are exploiting that naiveté.

Free public Wi-Fi is so easy and convenient.

Small and medium-sized businesses (SMBs) have become more knowledgeable on the importance of technology and IT services in Los Angeles. In the past, young companies and institutions would grow slowly before incorporating major tech solutions into the operations.

With 4.75 billion pieces of content shared on Facebook and 500 million tweets shared every day, harnessing crucial social media data is becoming an increasingly monumental task. Businesses need to leverage social media in order to deliver relevant and personalized content to customers.

Pairing your business with the right productivity-enhancing tool is a challenge. Fortunately, you can choose between two popular options: Office 2016 and Office 365. But which is right for you? Here are three main differences that may help you decide.

You’ve all heard of viruses, spyware, ransomware and trojans. But did you know that they’re all types of malware? They’re all designed to ruin your digital life, but different types of malware put your computer at risk in different ways. Understanding what sets them apart can keep your business guarded.

Information security is something every company needs to worry about, no matter its size or industry. Businesses of all sizes are under the growing threat of cyberattacks. Unfortunately, most small-to-medium businesses cannot afford to hire a full-time expert to manage their company's data security needs.