Whether you are looking to install a business phone system or replace an old model with a new phone, you will need to understand the options that are ...
Everyone knows that without a good backup in place, your business risks complete data loss in the event of a server theft, fire, or other catastrophic event. Your business risks partial data loss if one of your users accidentally deletes files, or replaces new versions of files with old ones.
UPS’s are inexpensive and insure against costly downtime after a power outage…
… for the servers to come back on after the power is restored, the software needs to be configured to do this. In addition to proper software configuration, most server brands like Dell and IBM require that the Bios be configured to “turn on” when power is sensed. If this is not done, you or your end users will need to manually turn on your servers after a power outage and that costs time and money…so it is best to let DCG configure your servers on our initial site visit to be ready before, during and after a power outage.
We all know, "If it is not backed up, then you can't get it back!" Unfortunately, on our initial site audits over the years, a large number of new clients, who thought they were getting backups, were not. During our initial "DCG Baseline audit" we compare your volume sizes to the actual backup size and often find that critical files are not making it on the tape.
As long as you have a server, DCG will use Microsoft’s Active Directory Group Policy feature to transparently redirect end users My Documents folders to the server. With your permission we will carry out this task on our first visit so you can rest assured that your end users Word, Excel, and Outlook mail files are safe.
he hours utilized at a given client site is carefully tracked at DCG. Over time, DCG shares with our clients the DCG Efficiency Target ™ for their site. The Efficiency Target ™ metric is how we confirm that our actual hours match up with the amount our client has budgeted. To learn more about how we use the DCG Efficiency Target to work within you budget, ask for a free walk-through and we will help you understand how it works.
What was great a couple of years ago is not great today. Over the years we have deployed Symantec, Trend, AVG, Bit Defender, McAfee , Sunbelt and several others. We require that our clients AV solution have a “small foot print” meaning it won’t slow your machine down, and it must be able to catch the current threats.
Small Businesses rely, more than ever, on fast, reliable internet connections. In fact, one of the reasons many new clients quit their old IT service company and sign up with Dependable Computer Guys, is to get help with problematic internet connections. During DCG’s initial site audit, we set up monitors on your internet connection that give us visibility to your providers “central office” equipment, your modem, and your firewall…
At Dependable Computer Guys, one of our audit steps with new clients is to make sure the price that is being paid is competitive.
St. Bernard Managed Care, sends us alerts that allow us to take action if a backup process stops working or succeeds with exceptions. We worry about the backup so you don’t have to.