Is Your Computer Guy Treating You Like a “Bad Date?”

Is Your Computer Guy Treating You Like a “Bad Date?”

Is Your Computer Support Guy Treating You Like A “Bad Date?”

Are They…

Not returning your calls fast enough?
Not able to restore files or validate your backups to meet state law security regulations?
Not fixing things right the first time? It just amazes us how unreliable and arrogant some IT service companies are… You call them for help, and when you finally get them on the phone, they make you wait days before they actually get your problem resolved.

Alternatives to Fiber…Buyer Beware!

Telecom companies are - very slowly - building out fiber technology to commercial buildings. But it will be a while before fiber is widely installed. Which begs the question: Should businesses implement Ethernet over Copper (EoC) technology or T1, bonded (n x) T1 or T3 private line circuits? While fiber is preferred, it's only available to a limited number of U.S. commercial buildings.

How many hours a week will it take to manage my network?

he hours utilized at a given client site is carefully tracked at DCG. Over time, DCG shares with our clients the DCG Efficiency Target ™ for their site. The Efficiency Target ™ metric is how we confirm that our actual hours match up with the amount our client has budgeted. To learn more about how we use the DCG Efficiency Target to work within you budget, ask for a free walk-through and we will help you understand how it works.