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Whether you are looking to install a business phone system or replace an old model with a new phone, you will need to understand the options that are available in the market. You need to consult an IT services provider in Los Angeles to advise you on the best phone system for your business. Such a move will save you the time and effort needed to understand all the IT jargons and guide you towards making an informed decision on a phone system that will serve your needs.

What is VoIP?

VoIP is an acronym that stands for Voice over Internet Protocol. It is a phone service that is delivered over the internet. This phone service is more preferred compared to traditional phone systems. When it comes to choosing the best VoIP for your business, it is important for you to know how to distinguish between proprietary systems and open source systems. Here is a look at what each of these phone systems entails:

Proprietary Systems

A proprietary system is offered by a service provider with the programming code set in such a way that no one can alter or view it. The decision to lock the code is intended to ensure that the vendor or owner of the VoIP software retains control over the software and hardware systems and components that the VoIP software will be compatible with. A good example of a proprietary VoIP system is Skype, which is owned by Microsoft. Take a look at the pros and cons of proprietary systems:

  • Pros of Proprietary Systems – When using this system, your customers and employees will get to enjoy a consistent user experience.
    It provides uniform and reliable user experience.
  • Cons of Proprietary Systems – Proprietary systems are usually costly, and as such, you will need to set aside sufficient amount of capital for its acquisition.

Open-Source Systems

Unlike proprietary systems whose programming code is hidden, the programming code for open-source systems is open and accessible. This system is structured in such a way that you can have it customized by an IT services provider in Los Angeles to fit and serve your needs. Here are the advantages of open-source sytems:

Pros of Open-Source Systems

Cost – They are free, so you can acquire them at any time. The only cost that you need to incur is only needed to customize it. Technical expertise is needed to achieve this, but once done, the cost of running the open-source system will be lower than that needed to operate a proprietary system over time.

Flexibility – Open-source systems are more flexible compared to proprietary systems. You can do more with an open-source system compared to a proprietary system.

What Is Best For You?

Our recommendation is that you should consider going for an open-source VoIP system. This will make it possible for your IT services provider to customize the phone system to your liking.

If you are looking for a business phone system, why not go for the best. Voice over Internet protocol offered via open-source VoIP software is the best choice for you. At DCG Technical Solutions, Inc., we are an IT services provider in Los Angeles ready to help you customize your open-source VoIP system. Contact us today and let us help you optimize your business.