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An Award Winning IT Consulting Company in Burbank

DCG has a reputation stretching back to 30+ years and 184+ clients with contracts in Los Angeles.

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MSP 501 2021 Winner
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Chanel E2E Manufacture MSP

99% RESOLUTION RATE

At DCG, we're a small company, but with a big vision.

To manage your IT needs in Burbank you want the best, DCG Technical Solutions, LLC For 16 years and counting DCG Technical Solutions, LLC has been the leader in providing computer support in Burbank. We offer a complimentary walk-through, which allows us to understand thoroughly your business’s needs and how we can best serve them. We understand the budget constraints of small and mid sized businesses from having working with them on a daily basis. Switching your IT service to company is hassle-free because we don’t make your sign long term contracts, all our services are monthly. We have been satisfying business owners in Burbank since 1993.

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Who We Are

At DCG Technical Solutions, LLC, as computer consultants we provide outsourced IT services to small business clients who depend on reliable servers and PC’s but don’t want to spend a lot of money to keep it that way. Our outsourced IT support programs are designed to make your IT infrastructure reliable and robust, so you can focus on growing your business. We are the leading provider of IT Outsourcing, Computer Network Services, and IT support in Southern California. Our knowledgeable network engineers, combined with our IT best practices, help our clients better utilize their network servers and PC’s.

Brands We Support

Microsoft Terminal Servers, VMWare Servers, Linux Servers, Microsoft Servers, Microsoft Exchange Mail Support, Lotus Notes Mail Support, Citrix Infrastructure Solutions, Lotus Domino Application Support, IBM Business Partner, Cisco Business Partner, Citrix Business Partner & Microsoft Business Partner.

Call Today!

Give us a call to see how we can work with you to create a more reliable infrastructure for your business. You are in the market for a knowledgeable company that can help you when you need it, not one that will get back to you as soon as they check their voicemail! You will always get to talk to a live person that can help with your Burbank computer support needs.

What we provide

Services under IT Support

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Managed IT Services

Your IT needs will grow in evidently as your business scales. Your in-house IT department might be able to deal with a portion of this expanded burden yet will probably wind up overpowered and unfit to scale as indicated by your business’ needs.

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Pro-Active Monitoring/ Support

To manage your IT needs in Burbank you want the best, DCG Technical Solutions, LLC For 16 years and counting DCG Technical Solutions, LLC has been the leader in providing computer support in Burbank.

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O365 & Exchange Email Support

If your Microsoft Exchange server stops working, Dependable SafeSTOR™ can virtualize your server, getting you up and working in minutes instead of hours or days. Whether your entire Exchange server has gone off line, or if you have just lost a single critical email; DSS offers speedy disaster recovery. DSS’s “Brick Level” Exchange Server backup can restore an individual mail file, or even a single email.

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Disaster Recovery

Data is the most vital business asset and it’s playing an increasingly critical role in decision-making processes, if any of your information is lost or compromised the resulting cost and impact can be severe not to mention the potential damage to your brand and reputation to ensure true business continuity following a hardware failure or any unplanned downtime.

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Security Service

It is a malware program that encrypts your most important data files using an encryption key that only the attacker knows. You’re then told to supply the blackmailer with money in exchange for the decryption key needed to unlock your data. This can be very expensive if you do not have a current backup.

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CIO Service

The majority of small businesses do not have the luxury of having a trusted CIO or technical adviser who can help chart their business’s growth.

Don’t make decisions without getting all the right information first. Our CIO Services provide sound advice that can help you move forward more confidently.

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We're here to help!

Our pro-active approach to IT is ideally suited for companies in Burbank who depend on reliable I.T. infrastructure, but don’t want to spend a lot of money to keep it that way.

John Angelotti, President
DCG Technical Solutions, LLC

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SUCCESS STORIES

Words from our Clients

“DCG set a higher standard of service that is incredibly helpful. I’ve never had a vendor like that before.”

Alex Rich
UPP Entertainment Marketing

Customer since 2009

“If you’re thinking about DCG, I would say, “Don’t think about it, just do it.” Let DCG figure out the IT stuff.”

Vivian Esmail
D & D Construction

Customer since 2011

Blogs

Latest IT Support Blogs for Burbank

Building Blocks of Modern IT Services

The IT Hierarchy of Needs

In today’s technology-enabled landscape, IT is not just about keeping the lights on. It’s about laying a solid foundation that supports growth, fosters innovation, and drives business success. The IT Hierarchy of Needs is a framework that outlines the essential layers of IT services, from the most basic to high-level.

Without levels 1 and 2, it’s impossible to mature into the higher levels of the pyramid.

The IT Hierarchy of Needs Infographics 03-06
  • At the base of the pyramid lies the basic infrastructure—the essential hardware and software that form the base of IT operations. This foundational layer supports all other IT services, ensuring stability and connectivity.
  • The next layer, basic security, acts as the shield, safeguarding your business against cyber threats and ensuring the integrity of your operations. This includes maintenance and compliance, antivirus, antispyware, patches, and updates.
  • Moving up, collaboration tools elevate team productivity and innovation by enabling seamless communication, regardless of location. These tools foster business agility and alignment by empowering cross-functional groups to collaborate effectively.
  • Data intelligence transforms raw information into actionable insights, driving informed decision-making across your business, predicting trends, and optimizing workflows based on real-time analysis.
  • Automation enhances efficiency by streamlining processes, reducing manual tasks, and freeing up resources to focus on strategic initiatives. Artificial intelligence (AI) tools elevate this by automating routine tasks such as data entry, content generation, and project management.
  • The peak, Modern IT Services, builds upon long-term strategic investments in technology, aligned with your business objectives and goals. This could look like entering new markets, creating novel products, increasing efficiencies for your operation, cost savings, or providing exceptional customer experiences.

Ready to elevate your organization, and move from maintenance to strategy with our modern IT solutions?

Ascend the hierarchy with us and unlock your business’s full potential.

Contact us Today

Let DCG take your Burbank business forward.

Need more information? Talk with one of our experts today!

Talk to our Team Today