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Do you want seamless integration to your Existing networks?

DCG's Manufacturing IT Solutions are custom-tailored to cover everything

A break/fix attitude towards tech support costs real dollars when outages or other problems occur. We are eliminating the break/fix paradigm of tech support one client at a time, providing faster, more reliable support to clients like along with low-stress tech upgrades, outage-free shifts to cloud-based systems, and seasoned help navigating thorny compliance challenges.

Most importantly, this manufacturer-specific service line is built to eliminate as much expensive downtime as humanly possible. This perk includes automatic escalation for every “site down” call directly to Level 3 Engineers – skipping the usual Level 1 and Level 2 steps PLUS same-day turnaround for 90% of lower impact IT service desk requests.

Chanel E2E Manufacture MSP

DCG Technical Solutions, LLC

Ranked #94 out of 100 channel e2e manufacture MSP vertical 2022

The annual list and research identify and honor the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing, and additional vertical markets.

What we provide

Give your LA manufacturing business excellent IT service

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Managed IT Support

Our team is always ON. No matter where you are or what problem you are facing – our team will be by your side faster than you can say ‘help.’

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O365 & Exchange Email Support

We know that email is the lifeblood of modern businesses and our trained IT professionals can ensure that your email service runs smoothly.

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Security Services

Small and Midsize Businesses are Victims of Data Breaches. Employee Security Training is the way to best prepare your employees for the new threats

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CIO Services

Maintain those QuickBooks efficiently and never miss a deadline again! A virtual CIO/CTO will improve your bottom line.

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Disaster Recovery

Put your mind at ease with DCG’s backup and disaster recovery solution. Everyone must plan for server downtime due to earthquake, flood, fire or theft or human error.

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Pro-Active Monitoring/Support

During business hours, “site down” and “internet down” calls are immediately ‘hot transferred’ to our service desk allowing callers to speak with a knowledgeable employee.

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Need help with NIST Compliance?

DCG helps clients with NIST Compliance

We are still hearing from manufacturers in Los Angeles that need help with NIST compliance. DCG helps our manufacturing clients deploy the correct auditing tools, best endpoint protection, Security Incident and Event Management (SIEM), and affordable 2-factor solutions to help our clients with NIST compliance.

Our CyberSAINT Security + tools are backed up by a 24/7 Security Operations Center (SOC), and we think you will find our approach straightforward and economical. We directly support and maintain proficiency on manufacturing software and platforms like ECI-M1, ShopTech E2 MFG and E2 SHOP, Epicor, Exact JobBoss, Microsoft Dynamics and Navision, and many others.

We will help you to get CMMC Level 3 certification for your manufacturing business

When you choose an IT support provider in Los Angeles, make sure it’s a team with appropriate experience for your business needs. The rise of cybercrime in America has forced all businesses to pay close attention to data protection or face dire consequences.

Schedule an On-site assessment

OUR PROCESS

The DCG IT Services Onboarding Process

Initial IT assessment at zero cost.

We want to know your business, learn more about its technology needs, and gain insight into where you are headed in the future with IT support services. Additionally, we would like to hear about the successes and the failures of your current arrangements with your IT services provider.

This crucial discussion helps us solidify our alliance to swiftly resolve your IT concerns, better safeguard you from the latest security perils and transform your enterprise into a more robust digital operation. In addition, we conduct an honest assessment of your current network and systems to ascertain what is required to help you attain any desired objectives.

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Client Alignment

Right from your very first call to our service desk, we focus on aligning ourselves with your goals and aspirations. We keep building upon these insights during the on-site walk-through and meetings leading up to and including your onboarding.

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IT Audit

Our client-first approach requires us to conduct an in-depth assessment of your network and servers, followed by providing the DCG Basic Security Assurance (BSA) baseline, which includes endpoint protection and our patch management tools. For many of our clients, this is their first comprehensive look at the technologies that comprise their IT infrastructure - Security, Networking, and Applications.

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IT Road Map

Indeed, we have crafted a plan incorporating core learnings from our conversations and the onboarding visit. Network and security scans of your network assist our technicians in identifying action items that will safeguard you against hackers while concurrently providing swift recovery should there be any fire or theft incident. Our strategic IT roadmap is certainly comprised of measures intended to propel your business forward!

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Plan Execution

This is the most exciting aspect of our Road Map session! By co-creating a plan, we determine which items should be prioritized and how to accomplish them. We also ensure that your budget allows for each step along the way so you can enjoy every part of this project's journey.

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IT Services For Los Angeles Businesses

You are now safe and sound in IT Services/Maintenance mode. Forget about IT! Let us ensure that business growth remains your top priority while you remain blissfully ignorant of its presence. As such, all Site down-, Server Down-, Internet Down- or Mail Down situations are quickly dispatched to a level 3 engineer for efficient resolution, ensuring minimal interruption in business continuity.

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We strongly believe in our core values

We can come in with the latest tools, better systems, better monitoring and give them a much better experience than they had with the old IT company. We’ll go in and train your people to do anything that you ask us to, and we’ll augment what they can do so that they can continue to do their job, and we help them do that job better.

IT Support for Manufacturers

We get most manufacturers compliant on the IT related CMMC Level 3 requirements

Why us?

Why clients prefer DCG Technical Solutions as #1 choice for LA Manufactures?

CIO-level strategic recommendations
Fast track response times to service desk
On-site help as needed
Cost-effective approach

An Award Winning IT Support Manufacturing Company

DCG has a reputation stretching back to 29+ years and 176+ clients with contracts in Los Angeles.

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MSP 501 2021 Winner
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Chanel E2E Manufacture MSP
DCGLA On the 2022 list of 501 Top Managed Service Providers Nationwide

As seen in

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We're here to help!

Need a fresh perspective on IT Support for your manufacturer, accounting, or distribution business?
We deliver creative solutions to tough problems, without complicated contracts.Our Los Angeles based team answers all calls live and we respond quickly. Stop worrying and get the IT help your business needs.

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Brent Whitfield, President
DCG Technical Solutions, LLC

DCGLA President Brent
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success stories

Client Testimonials

Here are testimonials from some clients confirming real reasons why you’ll want to go with DCG for all your IT support and service needs:

“There are a lot of people in the IT solutions space. Finding someone you can trust, finding someone who shares the same business values is important. ”

Steve Leach, President
Numatic Engineering

Customer since 2008

“Before we began using Dependable Computer Guys, we just called people here and there as needed. But it was never professionally done.”

John Kim
Gerhardt Gear Company

Customer since 2005

Our Partners, Certifications and Affiliations

Blogs

Latest blogs about IT Support Manufacturing

IT Support for Manufactures In Los Angeles

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LA Manufacturers should begin by filling out this form, or calling 213-261-3998. We’ll contact you right away to discuss your future IT support & consulting needs.

We respect your privacy. Your information will never be given to another party. Click here for DCG’s Privacy Policy.

Want custom-tailored Manufacturing IT Solutions?

Get Manufacturing IT Solutions Today!
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