IT Support for Manufacturers that does not suck
DCG provides IT support for manufacturers designed to keep your operations running smoothly, minimize downtime, and modernize your technology.
DCG delivers complete manufacturing IT solutions to ensure your technology works as hard as your business does.
The annual list and research identify and honor the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing, and additional vertical markets.
DCG puts your production first by designing IT environments that protect shop-floor uptime, maintain machine connectivity, and prevent costly disruptions. Your technology works in sync with operations so production schedules stay on track and revenue continues to flow.
Downtime is expensive. DCG provides round-the-clock monitoring to detect and resolve issues before they impact shifts or output. When problems occur, our rapid response team acts quickly to minimize disruption and protect productivity.
DCG delivers high performance, stable networks built for manufacturing environments. From automation systems to IoT devices and real-time reporting, we ensure the connectivity your teams rely on to operate efficiently and without interruption.
DCG offers flat-rate managed IT services that remove surprise expenses and reactive spending. As your production grows, our support scales with you, delivering cost control, smarter planning, and a stronger return on investment.
DCG combines fast on-site support with responsive remote expertise to resolve issues wherever they occur. Whether in the office, plant, or warehouse, we keep your operations moving and your production uninterrupted.
DCG safeguards your production with disaster recovery strategies that minimize downtime. Reliable backups and fast recovery plans keep your operations running smoothly, reducing risk and ensuring you never miss production targets.
NOC in Manufacturing IT Services monitors your networks 24/7 to ensure smooth production. It prevents downtime and resolves issues quickly, keeping operations efficient.
We are still hearing from manufacturers in Los Angeles that need help with NIST compliance. DCG helps our manufacturing clients deploy the correct auditing tools, best endpoint protection, Security Incident and Event Management (SIEM), and affordable 2-factor solutions to help our clients with NIST compliance.
Our CyberSAINT Security + tools are backed up by a 24/7 Security Operations Center (SOC), and we think you will find our approach straightforward and economical. We directly support and maintain proficiency on manufacturing software and platforms like ECI-M1, ShopTech E2 MFG and E2 SHOP, Epicor, Exact JobBoss, Microsoft Dynamics and Navision, and many others.
When you choose an IT support provider in Los Angeles, make sure it’s a team with appropriate experience for your business needs. The rise of cybercrime in America has forced all businesses to pay close attention to data protection or face dire consequences.
We want to know your business, learn more about its technology needs, and gain insight into where you are headed in the future with IT support services. Additionally, we would like to hear about the successes and the failures of your current arrangements with your IT services provider.
This crucial discussion helps us solidify our alliance to swiftly resolve your IT concerns, better safeguard you from the latest security perils and transform your enterprise into a more robust digital operation. In addition, we conduct an honest assessment of your current network and systems to ascertain what is required to help you attain any desired objectives.
Right from your very first call to our service desk, we focus on aligning ourselves with your goals and aspirations. We keep building upon these insights during the on-site walk-through and meetings leading up to and including your onboarding.
Our client-first approach requires us to conduct an in-depth assessment of your network and servers, followed by providing the DCG Basic Security Assurance (BSA) baseline, which includes endpoint protection and our patch management tools. For many of our clients, this is their first comprehensive look at the technologies that comprise their IT infrastructure – Security, Networking, and Applications.
Indeed, we have crafted a plan incorporating core learnings from our conversations and the onboarding visit. Network and security scans of your network assist our technicians in identifying action items that will safeguard you against hackers while concurrently providing swift recovery should there be any fire or theft incident. Our strategic IT roadmap is certainly comprised of measures intended to propel your business forward!
This is the most exciting aspect of our Road Map session! By co-creating a plan, we determine which items should be prioritized and how to accomplish them. We also ensure that your budget allows for each step along the way so you can enjoy every part of this project’s journey.
You are now safe and sound in IT Services/Maintenance mode. Forget about IT! Let us ensure that business growth remains your top priority while you remain blissfully ignorant of its presence. As such, all Site down-, Server Down-, Internet Down- or Mail Down situations are quickly dispatched to a level 3 engineer for efficient resolution, ensuring minimal interruption in business continuity.
We can come in with the latest tools, better systems, better monitoring and give them a much better experience than they had with the old IT company. We’ll go in and train your people to do anything that you ask us to, and we’ll augment what they can do so that they can continue to do their job, and we help them do that job better.
We give priority to the service to the clients above all.
Clients get experts and fast help. We resolve issues right away whenever possible.
Represent DCG with positive language and actions.
DCG continually updates and improves client deliverables with hard work.
I like manufacturers because they want to invest in technology at a level that makes them competitive
At DCG we love all of our clients. All of them, but like kids you kind of got a favorite. And my favorite on clients is manufacturers. Manufacturers are interesting, especially in Los Angeles, because it’s a difficult place to set up and make things. It’s a tough labor market. they’re willing to do the things that are needed to have great IT.
Need a fresh perspective on IT Support for your manufacturer, accounting, or distribution business?
We deliver creative solutions to tough problems, without complicated contracts.Our Los Angeles based team answers all calls live and we respond quickly. Stop worrying and get the IT help your business needs.
John Angelotti, President
DCG Technical Solutions, LLC
Here are testimonials from some clients confirming real reasons why you’ll want to go with DCG for all your IT support and service needs:
“There are a lot of people in the IT solutions space. Finding someone you can trust, finding someone who shares the same business values is important. ”
Steve Leach, President
Numatic Engineering
Customer since 2008
“Before we began using Dependable Computer Guys, we just called people here and there as needed. But it was never professionally done.”
John Kim
Gerhardt Gear Company
Customer since 2005
LA Manufacturers should begin by filling out this form, or calling 213-261-3998. We’ll contact you right away to discuss your future IT support & consulting needs.
We respect your privacy. Your information will never be given to another party. Click here for DCG’s Privacy Policy.
DCG Technical Solutions, LLC.
600 W 7th St Ste 550
Los Angeles, CA 90017
United States
Put your trust in DCG Technical Solutions, LCC, to meet your IT demands. We are committed to ensuring your complete satisfaction, so we go above and beyond to meet your expectations. Our services are hassle-free and designed to eliminate problems, ensuring you can confidently focus on your business operations.
Please tell DCG in writing within seven days of the invoice date if you have any billing disputes with DCG. Charges that the Client does not contest within a week of the invoice date are assumed to be accepted. Payment shall not affect the Client’s ability to challenge charges, provided that the challenge is made in accordance with and within the timeframe outlined in this section. The parties agree to work together in good faith to settle disputes within thirty days of the argument being brought to DCG’s attention.
To put your mind at ease about trying DCG Technical Solutions, LCC, please know that we don’t ask for long-term contracts. Instead, all of our IT Service programs are “month-to-month,” which means you stay with DCG Technical Solutions, LCC, as long as you continue to gain exceptional value and a high return on investment for your company.
Sincerely,
JOHN ANGELOTTI, PRESIDENT
DCG TECHNICAL SOLUTIONS, LLC
