IT Solutions for Manufacturing Industry

We want to know your business, learn more about its technology needs, and gain insight into where you are headed in the future with IT support services. Additionally, we would like to hear about the successes and the failures of your current arrangements with your IT services provider.

This crucial discussion helps us solidify our alliance to swiftly resolve your IT concerns, better safeguard you from the latest security perils and transform your enterprise into a more robust digital operation. In addition, we conduct an honest assessment of your current network and systems to ascertain what is required to help you attain any desired objectives.

Right from your very first call to our service desk, we focus on aligning ourselves with your goals and aspirations. We keep building upon these insights during the on-site walk-through and meetings leading up to and including your onboarding.

Our client-first approach requires us to conduct an in-depth assessment of your network and servers, followed by providing the DCG Basic Security Assurance (BSA) baseline, which includes endpoint protection and our patch management tools. For many of our clients, this is their first comprehensive look at the technologies that comprise their IT infrastructure - Security, Networking, and Applications.

Indeed, we have crafted a plan incorporating core learnings from our conversations and the onboarding visit. Network and security scans of your network assist our technicians in identifying action items that will safeguard you against hackers while concurrently providing swift recovery should there be any fire or theft incident. Our strategic IT roadmap is certainly comprised of measures intended to propel your business forward!

This is the most exciting aspect of our Road Map session! By co-creating a plan, we determine which items should be prioritized and how to accomplish them. We also ensure that your budget allows for each step along the way so you can enjoy every part of this project's journey.

You are now safe and sound in IT Services/Maintenance mode. Forget about IT! Let us ensure that business growth remains your top priority while you remain blissfully ignorant of its presence. As such, all Site down-, Server Down-, Internet Down- or Mail Down situations are quickly dispatched to a level 3 engineer for efficient resolution, ensuring minimal interruption in business continuity.