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An Award Winning IT Consulting Company in Pasadena

DCG has a reputation stretching back to 30+ years and 184+ clients with contracts in Los Angeles.

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MSP 501 2021 Winner
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99% RESOLUTION RATE

We provide Reliable, Robust, Effective & Efficient IT Support

We have IT support and IT outsourcing in Pasadena covered! Since 1993, we have been the leader in IT support and IT consulting, working one-on-one with companies to manage their IT and computer related issues. DCG utilizes advanced network monitoring and management tools like St. Bernard Monitoring in order to proactively monitor and manage your servers, keeping downtime to an absolute minimum. Best of all, our IT support services are month to month, with no long term contracts.

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Who We Are

Serving the Pasadena, CA area, DCG’s outsourced IT support programs provide Pasadena business owners with the expertise and response times they need to be competitive. DCG makes your IT infrastructure reliable and robust, so you can focus on growing your business. We are the leading provider of IT outsourcing, computer network services, and IT support in Southern California. Our IT best practices, combined with our knowledgeable network engineers, allow our clients to better use and manage their infrastructure.

Why We Are Different

When you call DCG during business hours, you NEVER reach an auto-attendant or voicemail system. Our phones are answered by live people so as to better understand and escalate your issue with the appropriate IT support resource. Unlike many IT service companies, DCG does not sell hardware. We are happy to help you build out the right IT infrastructure by specifying the appropriate hardware and software licensing. With very few exceptions, DCG will not profit or markup items that we recommend. Put another way, if DCG recommends a piece of hardware or software to you, it is because you need it, not because DCG makes a profit on the item! See for yourself by calling DCG at 626-689-2215.

Brands We Support

DCG supports IBM, Dell, Lenovo, and HP servers and workstations. We are familiar and certified on the Microsoft file server and Exchange mail platforms. We support Cisco and Sonicwall routers and firewalls. We have extensive experience designing and managing Equilogic Storage Area Networks (SAN), Force 10 Network Switches, and HP Network Switches.

Pasadena business owners have utilized the help of DCG Technical Solutions, LLC IT consultants for over 20 years. Call 626-689-2215 today to schedule your free on-site visit.

Our Partners, Certifications and Affiliations

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We're here to help!

Our pro-active approach to IT is ideally suited for companies in Pasadena who depend on reliable I.T. infrastructure, but don’t want to spend a lot of money to keep it that way.

John Angelotti, President
DCG Technical Solutions, LLC

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What we provide

Services under IT Support

IT Support Los Angeles

We have IT support and IT outsourcing in Pasadena covered! Since 1993, we have been the leader in IT support and IT consulting, working one-on-one with companies to manage their IT and computer related issues.

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Managed IT Services

Nothing bites into productivity like having your network down. DCG is an expert at Managed Services in Los Angeles and greater LA area. Now you can bite back with St. Bernard ManagedCARE™ from DCG Technical Solutions, LCC . Using our unique, network-saving technology combined with our 23 years of IT experience, we monitor, alert and remotely manage critical network issues. Trust us to provide reliable and robust managed Services in Los Angeles.

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O365 & Exchange Email Support

At DCG Technical Solutions, LCC we know that email is the lifeblood of modern businesses and our trained IT professionals can ensure that your email service runs smoothly. We are a Microsoft Certified Partner and understand fully the use of Microsoft Exchange and Microsoft Outlook. Being certified on the entire Microsoft product line gives our engineers a leg up when diagnosing problems and allows them to setup your mail to prevent problems from happening in the first place.

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Disaster Recovery

Put your mind at ease with DCG’s small business server backup solution called Dependable SafeSTORE™. In Los Angeles, CA everyone must plan for server downtime due to earthquake, flood, fire or theft or human error. DCG’s server backup and disaster recovery solution has you covered. Dependable SafeSTORE™ (DSS) was designed to provide on-site storage of your all of your backups, while sending an encrypted copy of latest image to our off site data center outside the state of California. Unlike off site only backup services which can take days to get all of your data back, DSS is able to recover your data quickly and completely on your local area network.

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Security Service

It is a malware program that encrypts your most important data files using an encryption key that only the attacker knows. You’re then told to supply the blackmailer with money in exchange for the decryption key needed to unlock your data. This can be very expensive if you do not have a current backup.

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CIO Service

The majority of small businesses do not have the luxury of having a trusted CIO or technical adviser who can help chart their business’s growth.

Don’t make decisions without getting all the right information first. Our CIO Services provide sound advice that can help you move forward more confidently.

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As seen in

SUCCESS STORIES

Words from our Clients

“I’ve easily saved $50,000 a year with Dependable Computer Guys. Brent’s approach is to increase efficiency in the most economical way.”

Jeff Dolder
UPP Entertainment Marketing

Customer since 2010

“With DCG we get a response right away and we often get resolution or at least we get the ball rolling to solve the problem.”

Jr Ramirez
Medreach Ambulance Service

Customer since 2010

Blogs

Latest IT Support Blogs for Los Angeles

Building Blocks of Modern IT Services

The IT Hierarchy of Needs

In today’s technology-enabled landscape, IT is not just about keeping the lights on. It’s about laying a solid foundation that supports growth, fosters innovation, and drives business success. The IT Hierarchy of Needs is a framework that outlines the essential layers of IT services, from the most basic to high-level.

Without levels 1 and 2, it’s impossible to mature into the higher levels of the pyramid.

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  • At the base of the pyramid lies the basic infrastructure—the essential hardware and software that form the base of IT operations. This foundational layer supports all other IT services, ensuring stability and connectivity.
  • The next layer, basic security, acts as the shield, safeguarding your business against cyber threats and ensuring the integrity of your operations. This includes maintenance and compliance, antivirus, antispyware, patches, and updates.
  • Moving up, collaboration tools elevate team productivity and innovation by enabling seamless communication, regardless of location. These tools foster business agility and alignment by empowering cross-functional groups to collaborate effectively.
  • Data intelligence transforms raw information into actionable insights, driving informed decision-making across your business, predicting trends, and optimizing workflows based on real-time analysis.
  • Automation enhances efficiency by streamlining processes, reducing manual tasks, and freeing up resources to focus on strategic initiatives. Artificial intelligence (AI) tools elevate this by automating routine tasks such as data entry, content generation, and project management.
  • The peak, Modern IT Services, builds upon long-term strategic investments in technology, aligned with your business objectives and goals. This could look like entering new markets, creating novel products, increasing efficiencies for your operation, cost savings, or providing exceptional customer experiences.

Ready to elevate your organization, and move from maintenance to strategy with our modern IT solutions?

Ascend the hierarchy with us and unlock your business’s full potential.

Contact us Today

The DCG Team: Get I.T. Help Quickly

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Pasadena businesses can begin by filling out this form, or calling 626-689-2215. We’ll contact you right away to discuss your future IT support needs.

Let DCG take your Pasadena business forward.

Need more information? Talk with one of our experts today!

Talk to our Team Today