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U.S.-based monitoring and support
Automotive IT Services

Award-Winning IT Support for Education

IT Challenges Facing Los Angeles Schools

The Realities L.A. School Leaders Deal With Daily

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IT Support Built for Education

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Education IT Services

  • Managed IT Services: day-to-day network, server, and infrastructure management for one predictable monthly cost
  • Help Desk & IT Support: responsive support for teachers, staff, and administrators, with a response model built around the school day
  • Cybersecurity for Schools: email security, endpoint protection, and monitoring built around education-sector threats
  • Cloud Services for Education: Google Workspace for Education and Microsoft 365 administration, migration, and ongoing support
  • Backup & Disaster Recovery: protecting student records, grading systems, and administrative data against ransomware and hardware failure
  • Device Management (MDM): fleet-wide provisioning, policy enforcement, and remote lock or wipe for Chromebooks, iPads, and laptops
  • vCIO / Strategic IT Consulting: budget planning, technology roadmaps, and E-Rate-aware infrastructure decisions
  • Compliance Support: FERPA and CIPA-aligned documentation, vendor review, and security controls
Education IT Services

Cybersecurity for Schools

Cybersecurity for Schools
  • Phishing and business email compromise aimed at front-office and finance staff, frequently disguised as vendor invoices or district communications
  • Ransomware delivered through a compromised staff account or an unpatched system, capable of locking down grading, attendance, and communication platforms for days
  • Credential theft targeting student and staff logins, especially where password reuse is common
  • Unmanaged endpoints, including personal devices connecting to school networks without policy enforcement
  • Third-party app risk, where a single edtech tool with weak security practices becomes the easiest way into your network

Compliance & Risk Management for Education

Why DCG: Built for the Realities of Los Angeles Education

How DCG Support L.A. Schools & Campuses

  • Academic-First Scheduling: Maintenance, upgrades, and support designed around school hours, standardized testing windows, and non-negotiable summer maintenance deadlines.
  • Education-Focused Security & Compliance: Proactive safeguards tailored specifically to modern education threats and student data privacy regulations.
  • Strategic E-Rate & vCIO Guidance: Long-term technology planning that aligns directly with your annual budget cycles and maximizes available funding.
  • Responsive, Local Support: Direct communication with dedicated local technicians who know your infrastructure—no endless ticketing queues or generic call centers.

Common Scenarios We Help Schools Solve

Common Scenarios

A ransomware attempt through a compromised staff email account

  • Challenge: A phishing email compromises a front-office staff account, and the attacker attempts to move laterally into the district’s file servers.
  • IT requirement: Rapid detection, account isolation, and a clean backup to restore from without paying a ransom.
  • DCG approach: Layered email security to catch the initial phishing attempt, endpoint monitoring to flag unusual account behavior, and tested backups that can restore critical systems within hours.
  • Business outcome: Instruction and administrative operations continue with minimal disruption, and no ransom gets paid.

A 1:1 Chromebook rollout outpacing IT capacity

  • Challenge: A district expands its 1:1 device program to a new grade level, doubling the number of devices IT has to provision and support.
  • IT requirement: A device management platform that scales without adding headcount.
  • DCG approach: Centralized MDM for imaging, policy enforcement, and remote support, cutting per-device setup time significantly.
  • Business outcome: The rollout stays on schedule without overwhelming the IT team.

An E-Rate-funded network upgrade

  • Challenge: A school needs a network refresh to support growing device counts but isn’t sure how to navigate E-Rate funding rules.
  • IT requirement: A technology roadmap that aligns with E-Rate eligibility and competitive bidding requirements.
  • DCG approach: vCIO-led planning that maps infrastructure needs to funding cycles and documentation requirements.
  • Business outcome: The upgrade gets funded and completed without compliance issues down the line.

How to Choose an IT Support Provider for Your School

IT Support Provider for Your School
  • Do they have real experience with K-12 or higher ed environments? Ask for specifics, not just a client logo on a website.
  • Can they speak fluently about FERPA and CIPA? If compliance is an afterthought in the sales conversation, it’ll be an afterthought in the support.
  • What’s their device management approach? Fleet-wide MDM should be standard, not an add-on.
  • How do they handle summer maintenance and testing windows? Your provider needs to work around your calendar, not the other way around.
  • What’s their ransomware response plan, specifically for schools? Ask what happens in the first hour of a suspected breach.
  • Do they understand E-Rate? A provider who can align technology purchases with E-Rate eligibility can meaningfully reduce your costs.
  • What’s their support model during the school day? A four-hour response window doesn’t work when a classroom’s smartboard goes down at 9 a.m.

MESSAGE FROM PRESIDENT

We're here to help!

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JOHN ANGELOTTI

Our Partners, Certifications and Affiliations

Our Managed IT Services Company Is a Proud Supporter of the Los Angeles Area Chamber of Commerce

Why Businesses Choose DCG for Education IT Support

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Trusted Education IT Services in Los Angeles

Frequently Asked Questions

How much does managed IT support cost for a school in Los Angeles?

Costs vary based on the number of devices, users, and sites, but most schools we work with land on a flat monthly rate tied to device and user count rather than hourly billing. A quick assessment is usually the fastest way to get an accurate number for your campus.

What cybersecurity risks should schools prepare for?

Phishing and ransomware targeting staff email accounts are the most common entry points, followed by unmanaged devices and third-party apps with weak security practices. Prioritize email security, endpoint protection, and staff training over any single tool.

Does a school need managed IT services, or can one IT person handle it?

It depends on scale. A single-campus private school with a few hundred students might manage with strong internal staff plus outside support for security and specialized projects. A multi-site district almost always benefits from a managed model that adds capacity without full-time headcount.

How can schools protect student data under FERPA?

Start with an inventory of every system and vendor that touches student records, then review access controls, data-sharing agreements, and audit logging. Most FERPA gaps trace back to third-party apps that were adopted without a security review.

Do you support Google Workspace for Education and Microsoft 365?

Yes. We manage both platforms, including migration, security configuration, and day-to-day administration.

Can you help with E-Rate funding for network upgrades?

Yes. We help map infrastructure needs to E-Rate eligibility and documentation requirements as part of our vCIO planning process.

What happens if a Chromebook or iPad is lost or stolen?

With mobile device management in place, we can remotely lock or wipe the device within minutes of a report, protecting any student data stored on it.

Do you work with charter schools and private schools, or only public districts?

We work with K-12 public, charter, and private schools, as well as higher ed institutions, across Los Angeles.

Ready for IT Support Built for Your Academic Calendar?

Schedule a School IT Consultation
DCG Technical Solutions LLC