MSP Performance Metrics

Put your trust in DCG Technical Solutions, LCC, to meet your IT demands. We are committed to ensuring your complete satisfaction, so we go above and beyond to meet your expectations. Our services are hassle-free and designed to eliminate problems, ensuring you can confidently focus on your business operations.

Please tell DCG in writing within seven days of the invoice date if you have any billing disputes with DCG. Charges that the Client does not contest within a week of the invoice date are assumed to be accepted. Payment shall not affect the Client’s ability to challenge charges, provided that the challenge is made in accordance with and within the timeframe outlined in this section. The parties agree to work together in good faith to settle disputes within thirty days of the argument being brought to DCG’s attention.

To put your mind at ease about trying DCG Technical Solutions, LCC, please know that we don’t ask for long-term contracts. Instead, all of our IT Service programs are “month-to-month,” which means you stay with DCG Technical Solutions, LCC, as long as you continue to gain exceptional value and a high return on investment for your company.

Sincerely,

JOHN ANGELOTTI, PRESIDENT
DCG TECHNICAL SOLUTIONS, LLC