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Yealink VoIP solutions from DCG Technical Solutions, LLC Powered by 3CX.

Why get your next phone system from DCG and 3CX?
Together DCG and 3CX revolutionizes the power of the cloud to help Los Angeles based businesses work smarter, radically improving the way businesses partner with co-workers and clients. DCG brings our expertise and experience making cloud-based VOIP robust and reliable.
3CX is used in organizations worldwide and has rapidly becoming the VOIP solution others are measured by in terms of uptime, reliability, and feature set. It’s a capable platform that offers more than just VoIP phone services. DCG uses 3CX to deliver the kind of phone, chat, and video conferencing features that integrate seamlessly within your line of business applications and workflow, without expensive, locally managed hardware. DCG provides robust support for smartphones, tablets, computers, and desk phones—our solutions provide Los Angeles’s mobile workforce with the flexible communication tools required to accomplish great things.

Why Choose Dcg?

More Than Dial Tone it’s Your Competitive Advantage.

DCG and 3CX’s Business VoIP Phone System boasts applications that measure, integrate, and enhance business practices giving companies a competive edge in their marketplace.

Business Reporting Tools

The same way Google AdWords measures click-throughs, our applications allow clients to measure call throughs to quantify campaign success rates, track sales activities and forecast more accurately.

CRM Integration

DCG and 3CX’s Hosted VoIP Phone System integrates with many leading CRM systems, providing detailed phone based activity information and insight into lead scoring programs, marketing targets, sales performance, and buyer habits.

The Latest Technology

Technology is changing faster than ever, but our Hosted Phone System model ensures clients can always keep up without purchasing equipment or using IT resources to reap the benefits of the latest features, products, and technology.

Remote Workers

3CX phone can be used in virtually any location with broadband internet access. Employees can work from home, a hotel, or a satellite office while appearing to be in the office.


DCG and 3CX Business VoIP Phone System is offered on-demand, allowing companies to add and subtract users without IT involvement through an easy-to-use online portal. There is no need to buy a big, expensive phone system. 3CX’s solution grows with you.


IT VOIP Phones blogs for Los Angeles

Building Blocks of Modern IT Services

The IT Hierarchy of Needs

In today’s technology-enabled landscape, IT is not just about keeping the lights on. It’s about laying a solid foundation that supports growth, fosters innovation, and drives business success. The IT Hierarchy of Needs is a framework that outlines the essential layers of IT services, from the most basic to high-level.

Without levels 1 and 2, it’s impossible to mature into the higher levels of the pyramid.

The IT Hierarchy of Needs Infographics 03-06
  • At the base of the pyramid lies the basic infrastructure—the essential hardware and software that form the base of IT operations. This foundational layer supports all other IT services, ensuring stability and connectivity.
  • The next layer, basic security, acts as the shield, safeguarding your business against cyber threats and ensuring the integrity of your operations. This includes maintenance and compliance, antivirus, antispyware, patches, and updates.
  • Moving up, collaboration tools elevate team productivity and innovation by enabling seamless communication, regardless of location. These tools foster business agility and alignment by empowering cross-functional groups to collaborate effectively.
  • Data intelligence transforms raw information into actionable insights, driving informed decision-making across your business, predicting trends, and optimizing workflows based on real-time analysis.
  • Automation enhances efficiency by streamlining processes, reducing manual tasks, and freeing up resources to focus on strategic initiatives. Artificial intelligence (AI) tools elevate this by automating routine tasks such as data entry, content generation, and project management.
  • The peak, Modern IT Services, builds upon long-term strategic investments in technology, aligned with your business objectives and goals. This could look like entering new markets, creating novel products, increasing efficiencies for your operation, cost savings, or providing exceptional customer experiences.

Ready to elevate your organization, and move from maintenance to strategy with our modern IT solutions?

Ascend the hierarchy with us and unlock your business’s full potential.

Contact us Today

Need Better VOIP Phone Services?

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