Managed IT Services Los Angeles

DCG provides the most Valuable IT Services in the Los Angeles market.

Managed IT Services Provider Los Angeles

Why business owners need Managed IT Services?

Your IT needs will grow in evidently as your business scales. Your in-house IT department might be able to deal with a portion of this expanded burden yet will probably wind up overpowered and unfit to scale as indicated by your business’ needs.

This would in turn drive you to delegate responsibilities to employees who do not belong to the IT department, which can be detrimental to your business objectives.

How clients get help from DCG’s Managed IT Service

empowers you to fill in varying gaps

Working with us is that it not just opens your representatives to zero in on the positions they were employed to do — it likewise empowers you to fill in varying gaps.

adaptable help model

We will offer an adaptable help model that permits you to figure out what level of administration you require, regardless of whether that implies simply keeping the lights on or redistributing your organization’s whole IT division.

consistent & predictable monitoring

We offer consistent and predictable monitoring of your frameworks so that you can prevent failures at every step of the way.

for businesses who need on-site Managed IT Services

DCG’s St. Bernard Managed CARE™

Nothing bites into productivity like having your network down. DCG is an expert at Managed Services in Los Angeles and greater LA area. Now you can bite back with St. Bernard ManagedCARE™ from DCG Technical Solutions, LLC . Using our unique, network-saving technology combined with our 23 years of IT experience, we monitor, alert and remotely manage critical network issues. Trust us to provide reliable and robust managed Services in Los Angeles.

How it helps Clients

As Los Angeles MSP, let DCG reduce service costs and minimize network downtime so you can focus on building your business, not fixing your network.

Remotely Manage Your Network
Identify Problems Before They Occur
Minimize Network Downtime
Reports on Uptime/Downtime Stats
Provides Proactive vs. Reactive Managed IT Services

What you will get

Benefits clients get from DCG’s St. Bernard ManagedCARE™

Regular maintenance

Your company is scheduled for a regular maintenance visit every week on the same date and time

Expert support

Two engineers are assigned to your company and will learn your systems inside and out

No drive charge

Drive charge is waived on maintenance visits

24/7 monitoring

Server disk space, CPU utilization, and memory utilization are monitored 24/7

Security monitoring

Client side internet routers, modems and firewalls are monitored 24/7

Network monitoring

Telco/ISP side internet router and internet connections are monitored 24/7

Remote Helpdesk

Remote Helpdesk services available for all servers and workstations

No long contracts

No long contracts. Customer can discontinue MaintenanceCARE™ at any time if notification is given one week in advance

OUR PROCESS

The DCG IT Consulting Onboarding Process

Initial IT assessment without any cost.

We want to learn about you and your business, how you need your technology to operate, and the direction you are heading. We want to know what went right and went wrong with your current provider of IT support.
This critical meeting helps us establish our relationship so we can quickly solve your IT problems, better protect you from the latest security threats, and digitally transform your business. We will perform an honest IT assessment of your current network and systems to determine what may or may not be needed to help you reach your goals.

Client Alignment

We begin to align with our clients goals and aspirations on your very first call to our service desk. We expand on that knowledge during our in person on-site walk thru and subsequent meetings up to and including the onboarding.

IT Audit

Our client first methodology requires that we do a thorough look at your network and servers, and provide the DCG Baseline of protection that includes endpoint protection and our patch management tools. For many of our clients, this is the first comprehensive look at the Security, Network, and Applications that make up their IT infrastructure.

IT Road Map

Yes, we’ve got a plan that incorporates our key learnings from our conversations and your onboarding visit. The network and security scans of your network help us prioritize action items needed to protect you from hackers and provide quick recovery in case of a fire or theft. Our strategic IT roadmap definitely includes items that will move your business forward.

Plan Execution

This is the fun part! During the Road Map session we decide together on how to prioritize the work. We help you fit the needed items into your budget because we execute the roll out of the road map items over time.

IT Consulting For your Los Angeles Business

Now that you are safe and secure, DCG moves you into “IT Support/Maintenance” mode. We let you forget about IT and instead focus on growing your business. We know IT can interrupt your success which is why all “Site down”, “Server Down”, “Internet Down”, or “Mail Down” situations are hot transferred to a level 3 engineer. That is how we keep downtime to a minimum.

Schedule a call now

Our Managed IT Services company is a proud supporter of the
Los Angeles area chamber of commerce

An Award Winning IT SERVICES Company

DCG has a reputation stretching back to 29+ years and 176+ clients with contracts in Los Angeles.

DCGLA On the 2022 list of 501 Top Managed Service Providers Nationwide

message from president

We're here to help!

Need a fresh perspective on your managed IT Services? “We deliver creative solutions to tough problems, without complicated contracts. Our Los Angeles based team answers all calls live.” Stop worrying and get the managed IT Services your business needs.

Brent Whitfield, President
DCG Technical Solutions, LLC

Our Partners, Certifications and Affiliations

For Los Angeles based businesses who need regular on-site visits

DCG’s Maintenance CARE™

DCG MaintenanceCARE™. is the best way to augment the St. Bernard Managed care for businesses who need on-site Managed IT Services. And for that, Customers are required to have all servers on St. Bernard ManagedCARE™.

How it helps Clients

Your company is scheduled for a regular maintenance visit every week on the same date and time
Two engineers are assigned to your company and will learn your systems inside and out
Drive charge is waived on maintenance visits
Server disk space, CPU utilization, and memory utilization are monitored 24/7
Client side internet routers, modems and firewalls are monitored 24/7
Telco/ISP side internet router and internet connections are monitored 24/7
Remote Helpdesk services available for all servers and workstations
No long contracts. Customer can discontinue MaintenanceCARE™ at any time if notification is given one week in advance

Managed IT services Los Angeles

DCG IT ForeCAST™

One of the ways we earn your confidence is by aligning our IT Managed Services with the strategic needs of your business. To minimize technology hassles and maximize your return on your technology, ask us about DCG IT ForeCAST™.

With IT ForeCAST™, we document the status of your computing environment and chart a course for improvements and upgrades that help you reach your business goals. It’s tactically smart and investment wise. Our managed services experts will give you the reliable technology planning, guidance and services your needs to keep your business running smoothly.

Free Consultation On-site Walk Thru

Call us or register online to schedule a free on-site assessment of your network.

Success Stories of Los Angeles MSP

Client Testimonials

“DCG set a higher standard of service that is incredibly helpful. I’ve never had a vendor like that before.”

Alex Rich
UPP Entertainment Marketing

Customer since 2009

“If you’re thinking about DCG, I would say, “Don’t think about it, just do it.” Let DCG figure out the IT stuff.”

Vivian Esmail
D & D Construction

Customer since 2011

Cities We Serve

Cities & Neighborhood Served under

our IT Service Management

We deliver niche local support for Los Angeles businesses in several domains including manufacturing, accounting, and distribution. Most importantly, we get you help delivered through local technical experts in your area who you can rely on and call upon in any emergency! We get you the creative problem solving your business deserves, without complicated contracts. Our Los Angeles based team answers all calls live and we have guaranteed response times wherein your call never goes unanswered past the second ring.

Arcadia
Beverly Hills
Burbank
Covina
Commerce City
Eagle Rock

Encino
Glendale
Hollywood
North Hollywood
South Pasadena
San Fernando